General Service Manager

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

General Services Manager I at Givaudan China – Your future position? The General Service Manager oversees overall office administration and general services operations to guarantee a safe, efficient, and professional working environment that supports business operations. You will manage facility operations, vendor services, workplace experience, administrative support, and team performance while ensuring compliance with company policies, EHS standards, and budget requirements. You will report to China General Service Manager.

Responsibilities General Administration & Office Services

• Manage daily office administration operations and ensure smooth delivery of administrative support services.

• Oversee general office services, including:

• Reception and visitor management

• Office supplies and stationery management

• Mail and courier services

• Cleaning, landscaping, and pest control services

• Pantry, cafeteria, and shuttle bus services

• Visa and employee administrative support

• Communication systems and office support services

• Maintain a professional, organized, and safe office environment in compliance with company policies and EHS requirements.

• Respond promptly to employee and visitor requests and improve workplace service experience.

• Prepare and communicate office-related announcements and internal notices.

Facility Management

• Manage office facilities, equipment, and workplace infrastructure to ensure smooth daily operations and minimize business disruption.
• Coordinate with engineering and maintenance teams to maintain office facilities in good condition.
• Conduct regular workplace inspections and identify improvement opportunities or maintenance needs.
• Improve programs for facility and administrative services to enhance operational efficiency and employee satisfaction.

Vendor & Procurement Management

• Manage external vendors and service providers to ensure service quality meets company standards and agreed Goals.
• Collaborate with Procurement and other teams on vendor selection, contract management, and purchasing activities.
• Handle administrative PR/PO processes, including purchase requests, order processing, goods receipt, invoice verification, and payment tracking.
• Manage procurement of office supplies, facility-related materials, and equipment while maintaining cost efficiency.

Event & Employee Support

• Organize or support employee engagement activities, including town halls, team-building activities, annual events, and corporate culture programs.
• Coordinate logistics support for meetings and events, including venue setup, catering, equipment, and reception arrangements.
• Ensure all activities comply with company health, safety, and operational standards.
• Support administrative budgeting, expense tracking, fixed asset management, and audit-related activities.

People Management

• Develop the general services and administration team to enhance service quality and operational capability.
• Support recruitment, performance management, employee development, and team engagement programs.
• Foster a customer-oriented, and collaborative team culture.

You? If you also keen to collaborate and develop alongside teams who are as passionate as you are, then join us – and influence your world.

Your Professional Profile Includes Education

• Bachelor's degree or above in Business Administration, Hospitality Management, Facility Management, or related disciplines.

Experience 1.10 or more years of experience in office administration, general services, facility management, or related functions.

• Solid experience in workplace operations and multi-functional management.
• We prefer experience in vendor management and collaboration.
• We prefer prior people management experience.

Skills

• Good command of English and local language communication skills.
• Strong coordination capabilities.
• Cost-conscious with budgeting and expense management awareness.

Our Benefits Attractive package with benefits

Paid annual leave and sick leave

Commercial insurance

Good opportunities for progressive learning and development

A creative team environment that will inspire you

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.

We value the different perspectives that come from diverse cultures, backgrounds, and experiences.

Everyone — regardless of race, gender identity, sexual orientation, age, disability, culture, religion, or any personal circumstances — is warmly welcomed at Givaudan, a place where we all love to be and grow.

Every essence of you enriches our world. Join us in making a difference together.