General Services Manager I

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

General Services Manager I at Givaudan China – Your future position? The General Service Manager is responsible for overseeing overall office administration and general services operations to ensure a safe, efficient, and professional working environment that supports business operations. This role manages facility operations, vendor services, workplace experience, administrative support, and team performance while ensuring compliance with company policies, EHS standards, and budget requirements.

Key Responsibilities General Administration & Office Services

• Manage daily office administration operations and ensure smooth delivery of administrative support services.

• Oversee general office services, including:

• Reception and visitor management

• Office supplies and stationery management

• Mail and courier services

• Cleaning, landscaping, and pest control services

• Pantry, cafeteria, and shuttle bus services

• Visa and employee administrative support

• Communication systems and office support services

• Maintain a professional, organized, and safe office environment in compliance with company policies and EHS requirements.

• Respond promptly and professionally to employee and visitor requests and continuously improve workplace service experience.

• Prepare and communicate office-related announcements and internal notices.

Facility Management

• Manage office facilities, equipment, and workplace infrastructure to ensure smooth daily operations and minimize business disruption.
• Coordinate with engineering and maintenance teams to maintain office facilities in good condition.
• Conduct regular workplace inspections and identify improvement opportunities or maintenance needs.
• Drive continuous improvement initiatives for facility and administrative services to enhance operational efficiency and employee satisfaction.

Vendor & Procurement Management

• Manage external vendors and service providers to ensure service quality meets company standards and agreed KPIs.
• Collaborate with Procurement and IM&S teams on vendor selection, contract management, and purchasing activities.
• Handle administrative PR/PO processes, including purchase requests, order processing, goods receipt, invoice verification, and payment tracking.
• Manage procurement of office supplies, facility-related materials, and equipment while maintaining cost efficiency.

Event & Employee Support

• Organize or support employee engagement activities, including town halls, team-building activities, annual events, and corporate culture programs.
• Coordinate logistics support for meetings and events, including venue setup, catering, equipment, and reception arrangements.
• Ensure all activities comply with company health, safety, and operational standards.
• Support administrative budgeting, expense tracking, fixed asset management, and audit-related activities.

People Management

• Lead, coach, and develop the general services and administration team to enhance service quality and operational capability.
• Support recruitment, performance management, employee development, and team engagement initiatives.
• Foster a proactive, customer-oriented, and collaborative team culture.

You? Are you a great communicator with excellent organisational skills, who is comfortable in a matrix structure? If you also possess strong negotiation skills and are keen to collaborate and develop alongside teams who are as passionate as you are, then come join us – and impact your world.

Your Professional Profile Includes Education

• Bachelor’s degree or above in Business Administration, Hospitality Management, Facility Management, or related disciplines.

Experience 1.10-15 years of experience in office administration, general services, facility management, or related functions.

• Solid experience in workplace operations and multi-functional administrative management.
• Experience in vendor management and cross-functional collaboration is preferred.
• Prior people management experience is preferred.

Skills & Competencies

• Good command of English and local language communication skills.
• Proficient in Microsoft Office applications.
• Strong organizational and time management skills.
• Excellent interpersonal, communication, and customer service skills.
• Strong problem-solving and coordination capabilities.
• Cost-conscious with budgeting and expense management awareness.
• Ability to work effectively in a fast-paced and multi-tasking environment.

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.

We value the different perspectives that come from diverse cultures, backgrounds, and experiences.

Everyone — regardless of race, gender identity, sexual orientation, age, disability, culture, religion, or any personal circumstances — is warmly welcomed at Givaudan, a place where we all love to be and grow.

Every essence of you enriches our world. Join us in making a difference together.