General Superintendent

The General Superintendent is responsible for the leadership, performance, and operational success of all field installation activities within the Flooring Division. This role ensures that projects are installed safely, efficiently, on schedule, and to the highest quality standards. The General Superintendent provides oversight and support to all Superintendents, ensuring they have the manpower, materials, planning, and resources necessary to execute projects successfully. This role bridges project management and field operations to maintain productivity, protect margins, and deliver exceptional installation performance. The General Superintendent is accountable for training and development of all Superintendents, labor productivity, quality control, installation standards, material management, jobsite readiness, and workforce development across all projects.

Key Responsibilities

1. Field Leadership & Superintendent Oversight

• Lead, mentor, and manage all flooring Superintendents across the territory.
• Establish clear expectations for installation quality, safety, and productivity.
• Provide coaching and performance management for field leadership.
• Conduct regular field visits to ensure operational consistency.
• Assist Superintendents in resolving jobsite challenges and conflicts.

Primary Goal: Create a high-performing field leadership team.

2. Installation Execution & Productivity

• Oversee all flooring installation operations across active projects.
• Monitor labor productivity and ensure crews meet installation benchmarks.
• Ensure proper manpower planning across projects.
• Identify potential delays or field conflicts before they impact schedule.
• Coordinate with Project Managers to ensure project readiness.

Primary Goal: Deliver projects on schedule with optimal labor productivity.

3. Pre-Construction & Job Readiness

• Participate in project pre-construction planning with PMs.
• Review installation scope, sequencing, and manpower requirements.
• Identify potential installation risks before work begins.
• Confirm jobsite readiness (substrate conditions, access, storage areas).

Primary Goal: Eliminate field surprises and installation delays.

4. Quality Control & Installation Standards

• Establish and enforce flooring installation quality standards.
• Conduct field quality inspections across projects.
• Address installation deficiencies immediately.
• Reduce punch list items and rework.

Primary Goal: Deliver best-in-class installation quality.

5. Material Management & Inventory

• Oversee material logistics, staging, and jobsite handling.
• Coordinate material deliveries with PMs and Superintendents.
• Monitor material inventory and storage conditions.
• Ensure accurate material tracking and minimal waste.

Primary Goal: Ensure installers have the right material at the right time.

6. Punch List & Project Closeout

• Oversee punch list completion across projects.
• Ensure rapid resolution of installation deficiencies.
• Coordinate with PMs to finalize project closeouts.
• Maintain strong relationships with General Contractors during closeout phases.

7. Safety & Compliance

• Promote and enforce company safety policies.
• Conduct safety audits and jobsite inspections.
• Monitor incident reporting and corrective actions.
• Ensure compliance with OSHA standards and GC safety requirements.

8. Workforce Planning & Development

• Identify labor needs across the region.
• Support and training of Superintendents.
• Develop succession planning for Superintendents.
• Promote field leadership growth.

Key Performance Indicators (KPIs)

• Labor Productivity Performance
• Installation Quality Metrics
• Punch List Frequency
• Schedule Adherence
• Safety Incident Rate
• Material Waste & Loss
• Superintendent Development & Retention
• Field Coordination Efficiency

Required Qualifications

• 10+ years commercial flooring installation experience
• 5+ years in field leadership role
• Strong understanding of flooring installation methods
• Experience managing multiple job sites simultaneously
• Strong leadership and problem-solving abilities
• Construction scheduling and sequencing
• OSHA Certified

Pay: From $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person