General Virtual Assistant

About the role

You will support VI teams across chapter management, events, and internal operations - keeping tasks and processes moving so our client-facing staff can focus on the work only they can do. This role is built around breadth. Work comes at you from several directions in a given week, and you will be trusted to hold your own task list and decide what gets done first rather than waiting for daily direction.

What you'll do

• Provide administrative support across teams.
• Keep documents organized and member records and databases accurate and current.
• Research and pull together reports.
• Support event logistics - registrations, attendee lists, and communications.
• Answer basic member and customer service questions.
• Prepare and format graphics, documents, and presentations.
• Manage your own task list so work gets done ahead of the deadline rather than at it.

What we're looking for

• Administrative or virtual assistant experience, ideally supporting US-based clients or teams.
• Excellent written English. You will be writing directly to US members and volunteer nonprofit board members.
• Real accuracy with data. Member records, registrations, and reporting are the kind of work where mistakes surface publicly.
• Strong Google Workspace skills, and comfort in spreadsheets beyond basic data entry.
• Comfort with ClickUp or a similar task platform, and the ability to pick up ClickUp quickly.
• The ability to hold a task list coming from several people and prioritize it yourself.
• A proactive instinct. You flag problems early and ask the clarifying question rather than guessing.

Nice to have

Event registration or attendee management experience, design skills in Canva beyond template editing, experience with Airtable or CRMs, a background in nonprofits or membership organizations, or light copywriting and newsletter support.

Tools you'll use

Google Workspace, Microsoft Office, Slack, Zoom, ClickUp, Toggl, and Canva day to day. We will train you on Trainual, Lattice, LastPass, Airtable/CRMs, PropFuel, Eventbrite, and the EO Hub - prior experience is a bonus, not a requirement.

Benefits:

• Competitive salary and performance-based incentives.
• Complete PC package
• Comprehensive benefits package, including health and life insurance.
• Flexible work environment with the option to work remotely.
• Opportunities for professional growth and development.
• Collaborative and supportive team culture