General Virtual Assistant

Job Summary:
We have an opening for an experienced, detail-oriented Digital Marketing & Social Media Assistant to help a bold, purpose-driven coaching brand shine online. The role spans creating and scheduling social content, managing website, funnel, and email platforms, supporting client onboarding, and keeping our online community engaged. We need a proactive person who takes ownership without waiting for the next instruction: sharp, confident with technology, and genuinely eager to grow with a fast-moving, creative team.

Key Responsibilities:

• Produce short-form video content (Reels/Shorts) in CapCut or Descript
• Upload, schedule, and manage social media content on Instagram, Facebook, LinkedIn, Pinterest, and Substack
• Build and update graphics from Canva templates (carousels, reel covers, quote graphics)
• Look after website and funnel content, including updates in Showit, listings in ThriveCart, and course content in MemberVault or similar platforms
• Format, send, and monitor email newsletters through GoHighLevel or Mailchimp, tracking open rates and top-performing content
• Help onboard clients with welcome emails, resource delivery, and templated responses to common inquiries
• Moderate and manage online community spaces, covering request approvals, comment monitoring, and engagement support during launches
• Set up and maintain Zoom for recordings and calls, and resolve basic platform/link issues
• Keep digital asset folders in Google Drive in order, including testimonials, graphics, and reusable content
• Support general digital operations (event coordination, PDFs, lead magnets) and keep current with AI tools that streamline workflow

Mandatory Skills:

• Demonstrated experience in social media management and content creation
• Proficient with CapCut or Descript for video editing
• Strong working knowledge of Canva
• Experience keeping digital assets and files organized in Google Drive
• Working knowledge of website/funnel/course platforms such as Showit, ThriveCart, or MemberVault
• Experience formatting and sending email newsletters (GoHighLevel, Mailchimp, or similar)
• Diligent, detail-minded, and able to work without oversight
• Strong communication skills and responsiveness on Messenger/WhatsApp
• Confident with technology and able to troubleshoot basic platform issues

Preferred Skills:

• Experience with ConvertKit
• Background supporting coaches, creatives, or online course-based businesses
• Interest in personal growth, spirituality, or the coaching/wellness space
• Working knowledge of AI tools (e.g., Claude, ChatGPT, Perplexity) for more efficient workflows
• Experience with podcast support (show notes, episode uploads)
• Ability to manage several projects and priorities in tandem

Why Join Us:
This is a chance to fully own digital operations for a fast-growing, purpose-driven brand, helping shape how things run instead of just completing tasks. You'll be part of a creative, energetic team that values initiative, with genuine room to expand your role as the brand grows.