General Virtual Assistant – CRM and Administrative Support

Remote | Part-Time (20 Hours/Week to Start) | US EST Hours | Competitive Pay

We are looking for a highly organized, detail-oriented, and creative General Virtual Assistant to support our growing team. The primary focus of this role is CRM management and administrative support using Dubsado. No prior Dubsado experience is required — training will be provided. The ideal candidate is proactive, dependable, and eager to learn new systems and processes.

Key Responsibilities (Primary)

• Learn and use Dubsado to manage client records, projects, workflows, and pipelines
• Prepare and send contracts, proposals, questionnaires, and invoices
• Monitor client inquiries and follow up with leads and existing clients
• Assist with client onboarding and offboarding processes
• Schedule appointments and manage calendars
• Track payments, deadlines, contracts, and client requirements
• Organize emails, documents, and digital files
• Perform accurate data entry and database maintenance
• Prepare administrative reports and updates as needed

Key Responsibilities (Secondary)

• Create engaging social media content and captions occasionally
• Design simple graphics using Canva
• Schedule and publish social media posts
• Contribute creative content ideas aligned with the company's brand

Required Skills and Qualifications

• Previous experience as a Virtual Assistant or Administrative Assistant is preferred
• Willingness and ability to learn Dubsado (prior experience is a plus but not required)
• Comfortable learning new software, systems, and processes quickly
• Basic experience with Canva and social media platforms
• Strong organizational and time-management skills
• Excellent written and verbal English communication skills
• High attention to detail and accuracy
• Able to manage multiple tasks and meet deadlines
• Proactive and able to work independently with minimal supervision
• Proficient in Google Workspace, Microsoft Office, or similar tools

Preferred Qualifications

• Previous experience with Dubsado or a similar CRM platform
• Experience with client onboarding and administrative workflows
• Experience creating forms, proposals, questionnaires, or email templates
• Experience supporting a service-based small business

How to Apply

Please submit your resume along with a short cover letter answering the following questions. Applications without a cover letter will not be prioritized.

1. Dubsado Experience — Have you used Dubsado before? If yes, describe how you used it and what responsibilities it covered. If no, describe any other CRM or client management platform you have worked with and how you used it.
2. Social Media Management — Describe your experience creating, scheduling, and publishing social media posts. What platforms have you managed, and what tools did you use (e.g., Canva, Meta Business Suite, Buffer, Hootsuite)?
3. English Communication in a Remote Setting — Describe how you have used your English communication skills in a previous VA or remote role. How do you ensure clarity and professionalism in written and verbal communication when working with clients or employers online?