General Virtual Assistant (Office-based)

GENERAL VIRTUAL ASSISTANT

Company: Australian Outsource Desk Inc.
Location: Angeles City, Pampanga
Work Setup: Office-Based Only
Employment Type: Full-Time
Shift: Morning Shift / Australian Business Hours
Start Date: Immediate

About the Role

Australian Outsource Desk Inc. is looking for a reliable, organized, and detail-oriented General Virtual Assistant to provide administrative and operational support to our Australian clients.

The successful candidate will assist with day-to-day administrative tasks, customer and client communication, data entry, documentation, scheduling, and other business support activities.

This is a 100% office-based position. We are looking for applicants who are currently based in Pampanga and are willing to work onsite in Angeles City.

Key Responsibilities

• Provide general administrative and virtual assistance to Australian clients.
• Manage emails, schedules, appointments, and daily administrative tasks.
• Perform data entry and maintain accurate records and databases.
• Prepare documents, reports, spreadsheets, and other business-related files.
• Handle customer and client inquiries through email, phone, and other communication channels.
• Assist with online research and information gathering.
• Maintain organized digital files and documentation.
• Coordinate appointments, meetings, follow-ups, and other administrative activities.
• Assist with CRM updates and other business systems.
• Support various operational tasks as assigned by the client or management.
• Ensure assigned tasks are completed accurately and within deadlines.

Qualifications

• At least 1 year of experience as a Virtual Assistant, Administrative Assistant, Customer Service Representative, or similar role.
• Strong English communication skills, both verbal and written.
• Proficient in Microsoft Office and/or Google Workspace.
• Good computer skills and comfortable using different online platforms.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Able to handle multiple tasks and prioritize work effectively.
• Reliable, responsible, and willing to learn.
• Strong problem-solving and communication skills.
• Experience working with Australian clients is an advantage.
• Willing to work onsite in Angeles City, Pampanga.
• Applicants must be currently residing in Pampanga or nearby areas.
• Available for immediate employment.

What We Offer

• Competitive salary
• HMO coverage
• Mandated government benefits
• Permanent morning shift
• Career growth opportunities
• Training and development
• Stable office-based work environment
• Opportunity to work with Australian clients

Important Notice:

This is an OFFICE-BASED position only. Work-from-home and hybrid arrangements are not available.

Applicants must be willing to report to our office in Angeles City, Pampanga on a full-time basis.