Genesis Service Advisor

**Previous Service Advisor Experience Required**

Who We Are

We are the King Automotive Group, a family-owned and operated company since 1937. We are looking for a Genesis Service Advisor to add to our growing family! Talented employees motivated by success, advancement and customer satisfaction will prosper with our company- many of our managers are promoted from within.

Responsibilities:

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service
• Clearly report all vehicle symptoms as described by the customer
• Establish follow-up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verifies the final invoice reconciles with work performed on the repair order
• Explain all completed work and charges to customers

Required:

• Previous Service Advisor Experience Required
• Possesses strong customer relations skills
• Proficient at identifying and relating to the customer inquiry
• Above average energy level
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• CDK experience a plus
• Must have a valid driver's license and a clean driving record'

Work Location:

• One location

Paid Training:

• Yes

Management:

• Ops Manager

Typical end time:

• 6PM

Typical start time:

• 7AM

Job Types: Full-time, Commission

Pay: $60,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance

Experience:

• Service Advisor: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person