Orcapod Consulting Services
Genesys Cloud Architect
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹1,200,000 – ₹2,000,000 / year
Location:
Bengaluru, Karnataka, India
Work mode:
Hybrid
Published on:
24 August 2026
What they need
Role Overview
We are seeking a highly experienced and technically strong Genesys Cloud Architect to lead the architecture, design, implementation, integration, security, and DevOps governance of enterprise-scale contact center solutions built on Genesys Cloud.
The ideal candidate should possess deep expertise in High-Level Design (HLD) of enterprise contact center platforms and should be capable of driving end-to-end solution architecture across telephony, digital channels, integrations, CI/CD pipelines, infrastructure automation, security, and enterprise governance.
This role requires strong hands-on experience with Genesys Cloud, enterprise integrations, Salesforce, Terraform, GitHub, CI/CD pipelines, and secure deployment practices.
The candidate will also be responsible for leading technical teams, establishing engineering standards, defining deployment strategies, enforcing security best practices, and ensuring highly available and scalable contact center solutions.
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