C
Cognizant
Genesys Cloud Developer
2 months ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Hybrid
Published on:
13 August 2026
What they need
Roles and Responsibilities
- Design, develop, test, deploy, and maintain Genesys Cloud solutions for clients.
- Collaborate with cross-functional teams to identify business requirements and design technical solutions.
- Implement IVR systems, WFM (Workforce Management) tools, Dialer functionality, and Call Center technology using Genesys platform.
- Troubleshoot issues related to telephony, REST APIs, and other integrations with third-party services.
- Provide training and support to end-users on Genesys Cloud applications.
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