Capgemini
Genesys Cloude Developer
Skills
19 hours ago
Share this opportunity
Share this opportunity to other talents of your network:
✓ Offer them a visibility boost with clients.
✓ Help your contacts find their next job.
Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Hybrid
Published on:
22 October 2026
What they need
Genesys
**Key Responsibilities**
Configure, administer, and maintain Genesys Cloud (PureCloud) environments.
Develop and manage Architect call flows, IVR applications, queues, and routing strategies.
Monitor platform performance and troubleshoot production issues.
Implement user management, roles, permissions, and workforce-related configurations.
Work with business stakeholders to gather requirements and implement contact center solutions.
Integrate Genesys Cloud with third-party applications using APIs and web services.
**Required Skills**
23 years of hands-on experience with **Genesys Cloud (PureCloud)**.
Experience with:
Architect Flow Design
ACD Routing & Queue Management
IVR Development
User & Role Administration
Reporting and Analytics
Knowledge of APIs and integrations.
Experience with troubleshooting and resolving contact center issues.
Excellent verbal and written communication skills.
Other offers great for you!
These companies are also looking for great profiles
Visian
Expert Genesys Engage
800
Freelance
Paris, France
Hybrid
Skills
1 day ago
Quick apply
Cherrypick
Expert Genesys Engage
650
Freelance
Paris, France
Hybrid
Skills
9 hours ago
Quick apply
EBM Consulting
Mission AI Developer Productivity Engineer
0-550
Freelance
Paris, France
Hybrid
Skills
4 hours ago
Quick apply
No company information available.