A7 Recruitment
German chat and email representative
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Cebu City, 6000 Cebu, Philippines
Work mode:
Onsite
Published on:
31 August 2026
What they need
About the role
We are looking for a German Chat Support Representative with B1 to Intermediate German proficiency, particularly in written communication, to provide customer support through Chat and Email.
Key responsibilities
- Provide customer support through Chat and Email
About you
- B1 to Intermediate German proficiency, particularly in written communication
- Proficient in using Google Translate or other translation tools
- Basic to Intermediate spoken German is an advantage
- Strong written and verbal communication skills
- Good customer service and problem-solving skills
- Strong attention to detail and ability to provide accurate responses
- Willingness to learn new processes, products, and support tools
Benefits
- Competitive Salary + Bonuses + Language Premium
- Generous Paid Time Off
- Healthcare & Life Insurance Coverage from Day 1
- Above-Industry-Standard Company & Statutory Benefits
- Monthly & Quarterly Engagement Activities
- Work-Life Balance
- Training & Development Opportunities
- Paid Training
- Opportunities for Promotion
- Company Christmas Gift
- Company Events
- Additional Leave
- Promotion to Permanent Employee
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