German Customer Service Agent – Entry Level

Job Location: Remote role (employee must be relocate to Greece)

Relocation Requirement: Yes – paid relocation package included Employment Type: Full-time

Languages: German (fluent)

Role Description

For a customer support operation, our client is looking for German-speaking Customer Service Agents to work remotely from Greece. The position is suitable for entry-level candidates and requires relocation prior to starting employment.

Responsibilities

• Provide customer assistance in German through telephone, email, and digital platforms
• Respond to service-related questions in a professional and timely manner
• Follow predefined workflows to resolve customer requests
• Register and update case details in support systems
• Comply with service quality standards and internal procedures
• Forward unresolved matters to appropriate support levels

Required Qualifications

• Fluency in German, both written and spoken
• Good command of English (level B2)
• No previous work experience required
• Basic IT skills and ability to work with multiple applications
• Strong communication skills and a structured approach to problem solving
• Capability to work independently in a remote setup
• Readiness to relocate and live in Greece

Employment Terms

• Full-time contract
• Initial training and onboarding
• Remote working model based in Greece
• Paid relocation package
• Benefits provided in accordance with Greek labor regulations

Equal Opportunity

Selection is based solely on skills and suitability for the role. All qualified applicants are encouraged to apply.