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German Customer Support Representative | Sofia, Bulgaria

Exclusive opportunity

Hybrid

German Customer Support Representative | Sofia, Bulgaria

FH Collective - Academy

German Customer Support Representative | Sofia, Bulgaria

Skills

Customer Support

3 months ago

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Important information


Contract type:

Permanent

Location:

Sofia, Bulgaria

Work mode:

Hybrid

Published on:

7 August 2026

What they need


Ready for your next international career opportunity? Join a global company in Sofia, Bulgaria , and become part of a multicultural team while building a rewarding career in customer support.

Start Dates: 3 August & 24 August Location

Sofia, Bulgaria

Employment Type

Full-time | On-site

Your Responsibilities

  • Provide exceptional inbound customer support in German.
  • Assist customers with inquiries and resolve issues efficiently.
  • Deliver a high-quality customer experience while meeting service standards.
  • Collaborate with an international and supportive team.

What We Offer

  • Base Salary: €1,636.14 gross/month

  • Billing Skills Bonus: €102.25 gross/month

  • Unlimited Sales Bonus – Top performers can earn €1,000+ per month

  • €1,000 Signing Bonus

  • €500 after training

  • €500 after completing 6 months

  • Relocation Package

  • 2 weeks of Airbnb accommodation

  • Up to €255 flight reimbursement (paid with your first salary)

  • Monthly meal vouchers

  • Private health insurance

  • Fully covered Multisport card

  • Structured onboarding and continuous learning

  • Long-term career development opportunities

  • Hybrid work opportunity after 4 months for top performers

Requirements

  • Fluent German
  • Good command of English
  • Strong communication and problem-solving skills
  • Customer-oriented mindset
  • EU citizenship or eligibility to work in Bulgaria
  • Willingness to relocate to Sofia (if applying from abroad)

Take the next step in your career and experience life in one of Europe's fastest-growing cities! Apply today and choose your preferred start date: 3 August or 24 August. #Hiring #GermanJobs #CustomerSupport #Sofia #Bulgaria #Relocation #WorkAbroad #CustomerService #GermanSpeaker

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