German-native Customer Service Representative

We are looking for a German-native Customer Service Representative.

Responsibilities:

• Assist customers via phone, email, and chat.
• Resolve inquiries and concerns in a professional manner.
• Proactively provide feedback for product and service improvement.
• Solve challenging cases by collaborating with team members.
• Maintain high customer satisfaction and service quality.

Qualifications:

• Fluent in German and English
• Excellent communication and problem-solving skills
• Customer service experience is an advantage
• Willing to work in a dynamic and fast-paced environment
• Willing to work onsite