German-Speaking Billing Service Agent | Sofia

Location: Sofia, Bulgaria

Work Model: On-site

Language: German

Base Salary: €1,636.14 gross/month

Signing Bonus: €1,000

Relocation Support: Available

About The Role We are looking for a German-speaking Billing Service Agent to join a dynamic team in Sofia.

In this role, you will support billing-related processes , using your German language skills in a professional customer service environment. The position offers structured onboarding, continuous learning opportunities, and potential for long-term career development.

Your Responsibilities

• Support and manage billing-related processes
• Assist with billing-related customer needs and inquiries
• Provide professional and accurate service in German
• Follow established processes and procedures
• Contribute to a high-quality customer experience

Requirements

• Proficiency in German
• Strong communication skills
• Customer-oriented approach
• Ability to work effectively in a dynamic environment
• Willingness to work on-site in Sofia

The source specifically lists proficiency in German as the required qualification.

Salary & Benefits

• €1,636.14 gross/month base salary

• €102.25 gross Billing Skills Bonus

• Unlimited Sales Bonus potential

• Top performers can earn €1,000+ per month in sales bonuses

• €1,000 signing bonus

• €500 after training

• €500 after 6 months

• Monthly meal vouchers

• Private health insurance

• Fully covered Multisport card

Relocation Package

Relocation support is provided for candidates moving to Sofia:

• 2 weeks of Airbnb accommodation
• Up to €255 toward flight ticket expenses
• Flight reimbursement is paid with the first salary

Career Development

The role offers:

• Structured onboarding
• Continuous learning opportunities
• Long-term career development
• Opportunity for top performers to move to a hybrid work model after 4 months