German-Speaking Customer Expert for Booking.com - Relocation package to Greece

Are you a fluent German speaker? Join our booking.com Customer Experts team and work with the top online travel agency that assists people with booking travel plans.

As a Booking.com Customer Support Specialist, you will be able to assist customers with booking travel plans, answer inquiries and guide them through their dream destinations.

What you will be doing:

• Handling incoming phone calls, messages and emails from the website users
• Managing reservations, special requests and complaints and finding solutions to website users´ inquiries
• Research travel options tailored to each customer’s preferences
• Modify reservations based on client needs
• Process payments and travel cancelations

Job Requirements:

• Excellent writing & verbal communication skills in German
• Good communication skills in English
• Attention to detail
• Good Technical troubleshooting & problem-solving skills
• Ability to handle unexpected changes
• Experience in e-commerce will be appreciated

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program : Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.