German-Speaking Technical Support Customer Experts

Job Overview Join us as a Customer Expert on our Technical Support Help-Desk for a wide range of data technology products Do you have excellent German communication skills and a passion for technology? Join our team as a Customer Expert on our Technical Support Help-Desk! You’ll provide top-notch support for a wide range of data technology products , from hard drives to flash memory, for a major American manufacturer. Help our Dutch-speaking customers and work in the exciting world of data storage solutions.

Responsibilities Include

• Answering inquiries about products specification via phone, chat and email
• Providing troubleshooting for various technical issues
• Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism
• Performing data entry

Qualifications

• Excellent communication skills in German
• Good command of English (B2+)
• Technical research skills to troubleshoot customer problems.
• Advanced internet research skills
• Hardware and software medium to advanced knowledge
• Prior experience in technical support will be considered as an advantage

What We Offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
• Competitive monthly salary + 2 extra salaries per year
• Refer-A-Friend: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

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