German Support – Chat/Email Support (Back Office)

German Support – Chat/Email Support (Back Office)

Work Setup: Onsite – Cebu IT Park
Schedule: Mid Shift – 2:00 PM to 11:00 PM
Schedule Transition: Will eventually transition to a night shift

Qualifications

• Senior High School, High School, or College Graduate
• At least Basic to Intermediate German proficiency, particularly in written communication
• Must have a certificate/proof of completion from an online German language course
• Ability to speak German verbally is a plus
• Comfortable using Google Translate and other online translation tools
• Strong written communication skills and attention to detail
• Comfortable handling chat and email support in a back-office environment
• German foreign candidates may also be considered, provided they are currently located in Cebu and have a valid working visa

Compensation

• Level 1 Agent role
• With the German language premium
• candidates who can start as soon as possible are highly preferred

Recruitment Process (Onsite)

1. Initial Interview
2. German Written Test
3. Final Interview