GI ENDOSCOPY TCHN 1

JOB SUMMARY

The GI Endoscopy Technician, under the direction of the Patient Care Manager and GI Endoscopy Tech Supervisor, will participate as an integral member of the Endoscopy patient care team.  This position will float to all three endoscopy units including Parnassus, Mount Zion, and Mission Bay.  The GI Endoscopy Tech performs multiple support functions directed toward positive patient care outcomes.  All patient care team members are responsible for meeting patient needs, demonstrate willingness to learn new skills, and foster a harmonious work environment in which high quality patient care and customer service is constantly provided.  Team members promote a cooperative working relationship with each other, physicians, other disciplines and the public by facilitating and enhancing communication, displaying honesty and respect, displaying sensitivity to cultural differences, and expressing and accepting feedback in a professional manner.

Position requires reprocessing of GI equipment, procedure room turnover, supply stocking, and multiple other responsibilities related to infection control practices and endoscopy care and maintenance.

DUTIES & ESSENTIAL JOB FUNCTIONS

% of time	Essential Function (Yes/No)	Key Responsibilities (To be completed by Supervisor)
75	YES	ENVIRONMENT OF CARE A. Wipe off all flat surfaces of furniture and equipment in the Endoscopy observation area at the end of each day. B. Transport specimens from Endoscopy to the appropriate laboratory. C. Disinfect carts, countertops, gurneys and equipment after each use.  Performs processing and high level disinfection of endoscopes and non-disposable equipment. D. Transport patients to and from Endoscopy, protecting the patient from injury during transport. E. Transport scopes to Operating Room and assist other departments with scope turnover. F. Restock supplies in Endoscopy procedure rooms.  Assists nurses or physicians by obtaining supplies during procedures. G. Assist with cleaning Endoscopy rooms between cases. H. Assist with lifting and positioning patients before and during procedures. I. Use principles of proper body mechanics and body alignment when moving equipment and/or patients. J. Maintain order of equipment and gurneys in the hallways.  Notifies supervisor of equipment repair needs and helps coordinate necessary repairs with Clinical Engineering. K. Transport and assist with the set-up of equipment needed for cases, such as video systems, liver biopsies, ERCP's, etc.  Maintain and assist with operation of endoscope towers and image systems to ensure proper documentation of procedures. L. Maintain all infection control logs and other logs as received. M. Send equipment and endoscopes out for repair as required.
25	YES	Other Functions and Responsibilities: N. Follow all department and UCSF Medical Center procedures and work rules. O. Maintain confidentiality in matters related to patients and/or staff. P. Follow House and Telephone Standards as established by UCSF Medical Center. Q. Be knowledgeable about and adhere to all applicable UCSF Medical Center and unit specific infection control, health and safety policies and procedures, including annual safety training. R. Support the mission, philosophy and goals of UCSF Medical Center.

LIVING PRIDE STANDARDS

Service Excellence

• Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior.  These standards and expectations convey specific behavior associated with the Medical Center’s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.
• Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.
• Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices
• Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
• Demonstrates an understanding of and adheres to safety and infection control policies and procedures.
• Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.

 

Work Environment

• Keeps working areas neat, orderly and clutter-free, including the hallways.  Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.
• Picks up and disposes of any litter found throughout entire facility.
• Posts flyers and posters in designated areas only; does not post on walls, doors or windows.
• Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.
• Protects the physical environment and equipment from damage and theft.

 

OTHER FUNCTIONS AND RESPONSIBILITIES

• Performs other duties as assigned.

POPULATIONS SERVED

Employees who routinely provide direct patient care require a statement concerning Populations Served Competencies. Typically, a statement such as “Demonstrated ability to provide appropriate care based on the needs of a specific individual, including the patient’s age.” is sufficient. Select from the following patient age categories.

Infant              

Child                  

Adolescent      

Adult               

Geriatric               

MEDICATION ACCESS AND STORAGE

The “Medication and Auxiliary Staff Competency” must be successfully completed for Level I, Level II or Level III staff PRIOR to performing duties requiring medication access (including access, transport, and/or stocking activities OR access to medication storage areas for cleaning).

LEVEL 1: Access Med Storage Areas for Cleaning	LEVEL 2: Access & Transport	LEVEL 3: Access, Transport & Stocking
Environmental Service Personnel	Drivers	Anesthesia Technicians
	Patient Support Assistants (PSAs)	Hospital Assistants (depending on specific duties; ask HR if unsure)
	Hospital Unit Service Coordinators	Material Services Personnel
	Volunteers	Medical Assistants
		Nuclear Medicine Technologists
		Ophthalmology Technician
		Patient Care Assistants (PCAs)
		Pharmacy Storekeepers
		Radiology Technologists (all modalities, Ultrasound, Mammo, etc.)

Instructions: After employee successfully completes the level-appropriate competency, please check the corresponding box below. Obtain the employee’s and manager’s signatures to attest that the competency was completed and send the signed job description to HR for the employee’s personnel file. 

_____ Level 1      As a part of his/her daily activities, employees may have access to medication storage areas for cleaning only.  These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 1. 

_____ Level 2:     As part of his/her daily activities, employee may access and transport medications. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 2

_____ Level 3:      As part of his/her daily activities, employee may access, transport and stock medications. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 3.

REQUIRED QUALIFICATIONS

EXPERIENCE:

• One year of related Endoscopy experience or an equivalent combination of education and experience preferred..

• Ability to work within a team.

• Ability to satisfactorily perform job duties as defined in the job description.

• Willingness to be taught/learn new skills.

• Ability to understand and communicate effectively in English both orally and in writing.

• Ability to perform basic arithmetic computations (addition, subtraction, multiplication, division).

• Ability to organize work duties.

• Ability to move heavy equipment and boxes.

• Ability to operate some complex machinery, such as sterilizers, etc.

• Basic computer skills.

• Detail oriented

• This position requires flexibility to orient and work at all UCSF Medical Center locations.

EDUCATION:

• High School diploma.

REQUIRED LICENSES/CERTIFICATIONS:

• BLS certification

PREFERRED QUALIFICATION

• One year of related Endoscopy experience or an equivalent combination of education and experience preferred