GL Claims Assessor

• Clear LOG mailbox and request documents from member/clinic/hospital, if necessary
• Liaise with clinic/hospital/medical consultant
• Assess LOG request and issue LOG to member/hospital within service level agreement
• Prepare reports
• Any other duties as assigned by Supervisor

Requirements:

• Good communication, interpersonal and customer engagement skills
• Good command of English (written and spoken) is a must
• Excellent service mindset
• Team player who can work together with a big team
• Versatile and adaptive
• Medical and/or health insurance knowledge is an advantage
• Must be able to work in shifts, weekends and public holidays