Global Client Partner

Roles and Responsibilities :

• Manage global client relationships, ensuring high levels of satisfaction and retention.
• Develop and implement effective employee engagement strategies to drive business results.
• Collaborate with HR operations teams to ensure seamless delivery of services, including performance management processes.
• Provide expert advice on employee relations matters, resolving conflicts and issues promptly.

Job Requirements :

• 5-8 years' experience in Global Client Management or similar role within an IT Services & Consulting industry.
• Proven track record in managing multiple clients simultaneously, delivering exceptional service quality.
• Strong understanding of HR Operations, including Performance Management, Employee Engagement, and Employee Relations best practices.