Global Customer Support Engineer Frilo Structural Analytics

Job highlights

• Experience with customer support software and tools. . Strong attention to detail and organizational skills

We are looking for a highly skilled and experienced Global Customer Support Engineer to join our team at Nemetschek India Pvt Ltd. The ideal candidate will have a strong background in structural analytics and excellent customer support skills.

Roles and Responsibility

• Provide technical support and assistance to customers via phone, email, or chat.

• Troubleshoot and resolve complex issues related to structural analysis software.

• Collaborate with internal teams to identify and implement solutions for customer requests and issues.

• Develop and maintain documentation of customer interactions and issue resolutions.

• Analyze customer feedback and provide recommendations for process improvements.

• Stay current with industry trends and developments in structural analytics.

Job Requirements

• Strong knowledge of structural analysis principles and practices.

• Excellent communication and problem-solving skills.

• Ability to work effectively in a fast-paced environment and prioritize tasks.

• Strong analytical and troubleshooting skills.

• Experience with customer support software and tools.

• Strong attention to detail and organizational skills.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.