Global Employee Relations Manager

Who you are

• Global Expertise: Proven experience managing employee relations on a global scale, with a strong grasp of international labor laws
• Investigative Rigor: Strong experience conducting investigations with a high degree of empathy, objectivity, and discretion
• Regional Proficiency: Familiarity with US, EMEA, and APAC labor law, including UK-specific grievance/disciplinary procedures and experience navigating consultation processes (e.g., Works Councils in EMEA)
• Exceptional Judgment: Ability to navigate complex, ambiguous situations by balancing legal risks with cultural impact, consistently making objective decisions that uphold our high-performance standards
• Expert Communicator: Ability to translate complex legal requirements into actionable advice, and comfortable delivering difficult news or coaching senior leaders through sensitive issues
• SaaS/Tech Background: Experience working within a fast-growing SaaS or tech company

What the job involves

• Optro is a high-performance organization, and we believe that maintaining a high bar for excellence is a competitive advantage
• As a Global Employee Relations Manager, you will play a critical role in determining, managing, and upholding our global ER standards
• You will work to ensure our culture is supported through consistent practices across all international jurisdictions
• In this role, you will operate with a high degree of autonomy as a key partner to our People Business Partners (PBPs) and leaders, ensuring that as we scale into new markets, we do so with consistency, integrity, and legal precision
• This is a high-impact role for a professional who thrives on operationalizing global standards and resolving complex workplace issues
• ER Standardization & Execution: Lead the implementation and management of employee relations workflows to ensure a consistent, scalable framework that reinforces our high-performance culture across different regions
• Case Management: Manage the end-to-end process for investigations and performance cases, providing specialized support to People Business Partners (PBPs) to ensure consistent outcomes
• Labor Law Compliance: Maintain a deep understanding of labor laws in our expanding key operating regions, including UK grievance/disciplinary procedures, EMEA Works Councils, and California-specific regulations
• Expansion Support: Assist with the company’s growth into new markets by applying ER and labor law expertise to localized needs
• Data & Insights: Utilize ER data to identify trends and derive insights, proactively seeing around corners to address potential issues before they escalate
• Leader Enablement: Collaborate with the L&D team to deliver training to managers on ER best practices, managing performance concerns, and local compliance requirements

Benefits

• Health and wellness benefits: High quality health plans and access to hormonal and family-building support.
• Time away from work: Generous paid time off including vacation, holidays, sick time, bereavement, and more.
• Financial benefits: Beyond a competitive salary, plans are provided to assist in your financial future including retirement and pension plans as well as life and disability insurance.
• Parental leave: Parents are eligible for time off to care for their newborn, adopted child, or foster child. Parental leave benefits and pay vary by location.
• Professional development: Continuously grow through development workshops, mentoring programs, and more.
• Community impact: We partner with communities to provide services in addition to sponsoring our own events.
• Live your best life: Invest in yourself, on us. Our monthly wellness stipend is designed to support your life beyond the screen, giving you the flexibility to fuel your passions and your well-being.
• Mental health: Access to Headspace’s well known meditation support plus coaching and therapy, for you and additional loved ones.