Global Helpdesk Professional

": "

We are looking for a Global Helpdesk to support our team.

", "qualification": "

10- 12 years of experience in Help Desk Support

Experience with G-Base Software (Main frame) and PEGA system will be added advantage.

Robust/outstanding communication and presentation skills.

Proficiency in Business English

Knowledge of MS Office applications (Word, Excel, Access, etc)

Qualification: Graduate in computer science

Experience working in banking support is desirable

Prior experience working in email support is desirable

", " ": [ "Revision of the user manual based on instructions from the IT section.", "Provide technical support for G-Base Software (Main frame) and PEGA system.", "Assist end users with software and hardware issues.", "Troubleshoot and resolve technical problems", "Ensure systems are running efficiently", "Document and track support tickets" ], "requirements": "

Revision of the user manual based on instructions from the IT section.

Provide technical support for G-Base Software (Main frame) and PEGA system.

Assist end users with software and hardware issues.

Troubleshoot and resolve technical problems

Ensure systems are running efficiently

Document and track support tickets

", "posted_on": "Posted 236 days ago", "

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.