Global Manager

Who you are

• 5–8+ years of experience in recruiting operations or coordination, with progressive team management responsibility
• Demonstrated success building and managing a coordination team in a high-growth, fast-paced environment
• Deep expertise in ATS platforms (e.g., Ashby, Greenhouse, Lever) and workflow automation tools
• Strong analytical mindset with the ability to use data to drive process improvements and inform stakeholder decisions
• Excellent cross-functional communication skills and the ability to influence without authority across recruiting, People Operations, and hiring manager stakeholders

What the job involves

• The Head of Recruiting Coordination joins Harvey's Talent team to lead and scale the recruiting coordination function across the company's global offices
• The team's mission is to deliver an exceptional candidate experience while driving operational efficiency throughout the interview lifecycle
• This role owns the strategy and execution for recruiting coordination programs, automation initiatives, and process improvement that enable Harvey to hire world-class talent at the pace a hypergrowth AI company demands
• They partner directly with recruiting leadership, People Operations, and systems teams to architect scalable workflows that maintain a high-quality bar as the organization grows
• It is a rare opportunity to build and lead a coordination function at a company redefining an industry through AI
• Lead, mentor, and manage a team of recruiting coordinators across multiple offices, setting standards for candidate experience, interview logistics, and operational excellence
• Own internal recruiting programs including interviewer enablement, onboarding for new interviewers, and coordination training
• Own Tier 1 operational backlog, including things like creating and closing job requisitions, ATS data upkeep, interview plan maintenance, etc
• Design and implement process improvements within tier one operations that reduce friction for recruiters, hiring managers, and candidates
• Partner with Recruiting Operations on ATS architecture, workflow optimization, and data integrity to support hiring at scale
• Develop and maintain metrics and dashboards that track coordination team performance, candidate experience, and process efficiency
• Serve as an escalation point for scheduling and coordination issues, ensuring a consistently high-quality candidate and interviewer experience