V
VINFAST
Global Network Development Senior Manager (Talent Pool)
Skills
Data AnalysisBrandingPerformance Management
1 month ago
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Important information
Contract type:
Permanent
Location:
Hanoi, Vietnam
Work mode:
Onsite
Published on:
18 September 2026
What they need
- Define and drive the global strategy to expand dealer and distribution networks in priority markets.
- Identify, assess, and select potential partners (distributors, dealers, and investors).
- Establish international dealership standards for brand identity and operations (CI, facility planning, equipment standards, etc.).
- Oversee and control new dealer openings and existing dealer renovations, ensuring on-time delivery.
- Evaluate investment models, financial capability, and business plans of partners to ensure sustainable growth.
- Lead global aftersales strategy and operations (service, parts, warranty, customer care) to grow revenue and customer satisfaction.
- Implement aftersales performance management systems and KPIs (CSI, workshop productivity, parts turnover, etc.) and optimize warranty/service cost and processes.
- Manage cross-border stakeholder engagement: negotiate with foreign investors/partners, support project execution (budgeting, facilities, recruitment/training), and coordinate cross-functionally (R&D, Marketing, Sales, Finance, Legal) while building and developing the Network Development & Aftersales teams.
Yêu cầu
- 10–15+ years of experience in the automotive industry across Network Development, Aftersales, Dealer Management, or Distribution.
- Proven track record of opening dealers / rolling out networks across multiple countries, working directly with investors or international distributor groups.
- Strong understanding of global automotive markets and 3S/4S dealership operating models.
- Extensive experience managing large-scale network expansion projects end-to-end.
- Deep technical knowledge of aftersales operations (workshop operations, parts business, warranty management) plus solid understanding of legal, investment finance, and automotive CI/VI standards.
- Strong business analytics, forecasting, and strategic planning skills; fluent in English (additional languages are a plus).
Đãi ngộ
- Competitive salary and performance bonus.
- Dynamic, high-performance working environment with strong career advancement.
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