Global Operations Analyst

Who you are

• Operational Experience: You have 2+ years of experience owning recurring operational work, reporting, coordination, or process execution in a fast-moving environment
• Data & Reporting Skills: You are comfortable working with operational data and using spreadsheets, dashboards, or similar reporting tools to investigate issues and communicate findings
• Communication: You communicate clearly in writing and verbally, and can translate complex or incomplete information into practical next steps for different audiences
• Organization & Prioritization: You are highly organized, responsive, and able to manage competing priorities while maintaining attention to detail and follow-through
• Process Improvement: You bring a process-improvement mindset: you look for patterns, clarify ownership, and turn one-off work into scalable, repeatable ways of operating
• Collaboration & Adaptability: You are collaborative and adaptable, with the judgment to build strong relationships and work effectively across global teams, functions, and time zones
• Fleet & Operations: Experience in fleet, warehouse, supply chain, mobility, asset operations, logistics, or another operationally complex environment
• Data & Business Intelligence: Experience building or maintaining SQL queries, business-intelligence dashboards, recurring reporting, or operational data tools
• Program & Project Management: Experience supporting cross-functional programs, project management, change management, or operational process launches
• Global & Remote Operations: Experience working in a global, remote-first, or market-based operating model

What the job involves

• This is an opportunity for an organized, analytical operator who enjoys connecting data, people, and process. You will help investigate operational issues, improve reporting quality, coordinate follow-through, and develop practical solutions that enable teams to operate more consistently as the business evolves
• This is a remote-first position. Candidates based in London, Paris, Lisbon or a comparable time zone are preferred to support effective collaboration across global teams. The role may require occasional in-person support at Lime offices or warehouses and occasional travel to support business operations
• Manage Reporting & Operating Rhythms: Own the execution of established recurring reporting and operating rhythms across Fleet Management, ensuring deliverables are accurate, timely, and actionable
• Build & Maintain Reporting Tools: Build, maintain, and improve queries, dashboards, and recurring reports using established data sources and templates, making practical improvements and partnering on more complex changes
• Investigate Operational Issues: Partner with Local Ops and other stakeholders to investigate and resolve fleet-management issues, including asset decay, operational holds, cross-market shipments, and related execution gaps
• Coordinate Fleet Programs: Coordinate operational programs across warehouse transitions, battery operations and training, compliance reporting, battery allocation, fleet availability, and the transition toward 100% EV operations
• Drive Operating Cadence & Follow-Through: Run the day-to-day operating cadence for assigned workstreams, including action tracking, status communication, follow-through, and timely escalation of risks or blockers
• Identify Process & Data Improvements: Identify data and process gaps, clarify ownership, and partner with relevant teams to improve reporting quality, responsiveness, and operational performance

Benefits

• Disability insurance
• 401(k)