Global Operations Director

Role Purpose: Lead LionsBot’s manufacturing-to-delivery chain from our China operations base. Own contract manufacturing, production engineering, quality, logistics, and operations SOP to deliver world-class autonomous cleaning robots at competitive cost, on-time, and at exceptional quality. Build the China operations team from zero and create the systems that scale LionsBot. Report directly to the CEO with high autonomy and fast decision-making authority.

Key Responsibilities

• Own the CM relationship end-to-end: cost negotiation, capacity planning, quality governance, yield improvement, and daily production management at our Shenzhen-based contract manufacturer
• Drive COGS reduction within 12 months through BOM optimisation, production engineering improvements, and CM negotiations
• Build and enforce IQC, in-process, and OQC quality systems
• Qualify a second contract manufacturer in Southeast Asia (Vietnam/Malaysia) for supply chain resilience
• Establish global logistics and freight operations (EU, US, Asia) including customs, dangerous goods compliance, and 3PL management
• Build the China operations team (3–5 hires in Year 1): production engineers, quality engineers, and NPI coordinators
• Create the operations playbook from scratch: SOPs, escalation protocols, weekly reporting cadence, KPI dashboards, and CM scorecards

Required Qualifications- 8–12 years in hardware operations with 5+ years managing contract manufacturers in South China for a product/brand company

• Proven, quantifiable track record of COGS reduction on a hardware product through hands-on production engineering and BOM optimisation

• Experience shipping electromechanical product (robotics, consumer electronics, medical devices, or industrial equipment)

• Fluent in Mandarin and English Startup or scale-up experience (<500 people) with demonstrated ability to build systems from scratch in ambiguous, fast-changing environments- Bachelor’s degree in Mechanical, Industrial, or Manufacturing Engineering (or equivalent practical experience) Preferred

• Experience with IPC/embedded systems manufacturing

• Familiarity with lithium battery logistics and dangerous goods regulations

• Prior experience qualifying a backup contract manufacturer

• Network in the Pearl River Delta manufacturing ecosystem