Global Partner Enablement Director

• The Director of Global Partner Enablement is responsible for defining and scaling a global enablement strategy that drives partner preference, pipeline growth, and customer security outcomes across Sophos’ go-to-market model
• This role ensures that partners—including VARs, MSPs, MSSPs, and distributors—are fully enabled to sell, deploy, manage, and expand Sophos solutions globally
• This leader combines deep channel expertise, practical AI fluency, modern learning approaches, and strong field execution
• They will translate Sophos’ cybersecurity strategy into role-based, lifecycle-driven enablement that accelerates partner time-to-value and long-term commercial success
• The ability to use AI tools in a builder capacity will be critical to success in this role
• This leader will use AI to scale partner curriculum and content production and establish repeatable processes for sourcing accurate technical content
• As part of the Global Go-to-Market Enablement team, this leader will partner closely with Global Channel, Regional Partner Leaders, Sales, and Marketing leadership to embed enablement into field execution
• The role will also be accountable for delivering against specific AI-related OKRs established for the position
• Execute a Partner-First GTM Enablement Strategy
• Define and execute a global partner enablement strategy aligned to Sophos’ GTM model, partner program tiers, and regional growth priorities
• Ensure enablement supports key Sophos motions, including MSP/MSSP managed security services, solution selling, renewals, and expansion
• Lead change management initiatives that evolve partner behaviors in support of new GTM motions, platform adoption, and services-led selling
• Deliver Role-Based Partner Learning and Readiness Programs
• Design and scale role-specific partner learning journeys across sales, technical pre-sales, implementation, managed services, customer success, and renewals
• Guide partners from onboarding through advanced competency and specialization, aligned to Sophos certifications, accreditations, and partner program requirements
• Apply adult learning principles, instructional design best practices, and skills-based frameworks to ensure learning drives behavior change and performance
• Maintain content lifecycle governance to ensure enablement stays current with product releases, platform evolution, and threat landscape changes
• Support MSP / MSSP Enablement and Field Execution
• Ensure enablement directly supports MSP and MSSP business models, including recurring revenue motions, operational efficiency, and service differentiation
• Establish global enablement standards, frameworks, and governance while enabling regional flexibility based on market needs
• Collaborate with Regional Enablement and Field teams to support GTM launches, sales plays, campaigns, and priority partners
• Coordinate delivery of enablement such as workshops, simulations, solution playbooks, and technical labs that reinforce real-world execution
• Act as an executive escalation point for strategic partner enablement needs
• Define and Track Enablement Success Metrics
• Ensure success metrics are tied to Sophos business outcomes, including partner ramp time, certification attainment, pipeline contribution, deal velocity, adoption, renewal rates, and expansion
• Leverage CRM, partner performance data, and field insights to identify skill gaps and optimize enablement investments
• Provide executive-ready reporting that demonstrates enablement impact on partner success and revenue growth
• Drive Content Strategy with Cross-Functional Leadership
• Oversee the global partner enablement content strategy, including onboarding programs, solution and security playbooks, labs, partner toolkits, and just-in-time resources
• Serve as a cross-functional leader working closely with Product Marketing, Product Management, Partner Programs, Sales, and Channel to ensure alignment and consistency
• Build, mentor, and lead a high-performing global partner enablement team (direct and/or dotted-line), operating effectively in a matrixed environment
• Lead AI-Powered Partner Enablement
• Use generative AI and prompt-driven workflows to scale partner curriculum, technical content, playbooks, labs, and self-service resources while maintaining appropriate human review
• Establish repeatable processes for sourcing, reviewing, governing, and publishing accurate technical content from Sales Engineers, Product, Product Marketing, and other SMEs
• Use platform data and partner feedback to improve content quality, production speed, adoption, and partner readiness

Benefits

• We encourage teams to get together in person periodically to help facilitate teamwork
• Remote-first working model & hybrid options
• Flexible start and end times for many roles
• Leadership development program
• Access to LinkedIn Learning
• Global internal coaching program (Coach Match)
• Periodic Sophos wellness days off for all Sophos to help employees relax and recharge
• Global wellbeing program, which offers a range of wellbeing resources, including Sophos Wellbeing Webinars, Stress Management Toolkits, and Developing Resilience Courses
• Free Employee Assistance Program (EAP) for confidential advice and counseling on a wide range of work and personal issues
• Free annual subscription to the Calm app
• Paid parental leave, caregiver leave & bereavement/compassion leave available
• We host some unforgettable social experiences for our global teams including our music festival SOPH-Fest, go-karting, Sophmudder, and incredible holiday parties!
• Our annual global fitness challenge, SOPH-Fit, sees thousands of employees taking part in our virtual global race around the world
• Each quarter, we celebrate our exceptional global team by running the Sophos Values Awards, which recognizes and rewards employees who embody the Sophos values and who we are as a company
• Health care benefits available worldwide- Practical AI fluency, including generative AI, prompt design, content transformation, and quality-review workflows
• Experience supporting or scaling MSP/MSSP-centric GTM motions
• Experience with enablement platforms, LMS/LXP systems, partner portals, CRM (e.g., Salesforce), and content authoring tools
• Foundational understanding of instructional design, adult learning theory, and skills-based enablement frameworks
• Experience applying AI-driven learning and enablement tools to accelerate partner readiness, adoption & performance at scale
• Preferred Qualifications:
• Deep hands-on experience enabling global channel partners across Americas, EMEA, and APJ, with strong understanding of MSP, MSSP, VAR, and distributor models
• 10+ years of experience in partner enablement, channel sales, customer success enablement, or learning and development within cybersecurity or enterprise SaaS
• Exceptional executive communication, facilitation, and stakeholder influence skills
• Experience working closely with Sales, Channel, and Customer Success leaders in a partner-first organization
• Proven success designing and executing role-based, GTM-aligned learning programs that drive measurable partner performance
• Familiarity with Sophos-style partner programs, certifications, and security solutions
• Experience building AI-assisted enablement and technical content processes that balance speed, accuracy, governance, source traceability, and human judgment
• Advanced degree in business, learning, or a related field
• Data-driven mindset with the ability to define KPIs, analyze performance, and demonstrate enablement ROI
• Research shows that candidates sometimes hesitate to apply if they don’t check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don’t let a checklist hold you back – we encourage you to apply