Global Payroll Implementation Specialist

Who you are

• If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!
• Several years of Global Payroll Implementation Experience with statutory tax regulations and payroll processing knowledge
• Several years of Global Payroll Technical Implementation set-up experience, on local payroll software
• Excellent understanding of end-to-end Global Payroll and HR processes
• Work experience in payroll operations and statutory requirements
• Experience in accounting reconciliations
• Excellent data management skills with high accuracy and attention to detail
• Experienced in handling multiple projects with multiple stakeholders
• An analytical mindset with great problem-solving abilities
• A technical aptitude with computer literacy, data analysis and critical thinking
• Ability to succeed in a fast-paced, international work environment with a passion for making an impact
• Team player with the ability to work independently, autonomously and take ownership and responsibility of tasks and requests
• A Customer-Care oriented mind set and ability to build client relationships
• Is a productivity geek and will constantly think of ways to improve and speed up their work through automations
• Proficient in using Google Sheets or Excel
• Ability to work within a MacBook Pro environment
• You understand the need and idea to work largely asynchronously
• You write and speak fluent English
• It's not required to have experience working remotely, but is considered a plus
• Not required but is considered a plus if you have a working knowledge of: Notion, Slack, Zendesk, Monday.com and Salesforce
• Not required but is considered a plus if you have working knowledge of DACH payroll software

What the job involves

• This is an exciting time to join Remote and make a personal difference in the global employment space as a Global Payroll Implementation Specialist, joining our Global Payroll Implementation team
• In your role, you will be technically implementing multiple new customers of all sizes onto our Remote Global Payroll solution platform with accuracy and within agreed timescales
• Serve as a primary point of contact for Payroll customers to set up and provide an accurate and seamless transition of their payroll requirements to Remote’s Payroll products and services
• Analyze customers’ payroll needs and provide appropriate recommendations
• Direct and manage the implementation of new customers from the start of the relationship, including:
• Obtaining all required customer and employee’s payroll data information for new customer payroll set-ups per legal entity
• Configuration of Remote’s Global Payroll system on a customer by customer basis
• Coordination of parallel payroll runs and reconciliation of wage-based taxes
• Verify payroll and tax set up is compliant with statutory regulations
• Coordination and communication of payroll Go-Live
• Handing over an accurate payroll to our Remote Payroll Operations team
• Effectively communicate with customers, teammates, supervisors and vendors in a timely and clear fashion
• Establish and maintain positive customer working relationships, successfully contribute to high customer retention rates
• Provide support and training to new customers and employees regarding payroll process and general country specific payroll needs
• Provide customer focused interaction ensuring timely response, accurate information and effective follow-up on all customer and/or internal requests and/or issues
• Maintain confidentiality of all customer and employee information
• Help in the creation and maintenance of the process documentation
• Work with internal teams to improve our platform, completing UAT Testing through shipping
• You'll report to: Manager, Global Payroll Implementations
• Team: Global Payroll Experience & Implementations

The application process

• (async) Profile review
• Interview with recruiter & skills assessment
• Interview with Global Payroll Implementation team member(s)
• Interview with Director, Global Payroll Implementation & Experience
• Interview with Bar Raiser
• Prior employment verification check(s)
• (async) Offer
• We kindly ask you to submit your application and CV in English
• If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead

Benefits

• Unlimited personal time off
• Paid parental leave
• Co-working allowance
• Flexible working hours
• Learning budget
• Mental health support
• Company stock options
• Home office setup
• Celebratory allowances
• Branded swag
• Other country-specific benefits