Global Study Manager I

该职位来源于猎聘 Job Description

• Key contact for clients; Liaison between Clients, CRO, and Labcorp
• Displays leadership to ensure successful interactions between Labcorp study team members needed to provide seamless study delivery to the client.
• Provides project management oversight; focusing on key client deliverables through budget, risk, and milestone management.
• Facilitates communications between Client and extended Labcorp study team, including Study Design Lead and Regional Study Coordinator.
• Performs review of SOW to ensure quality implementation of client specifics and requirements.
• Manages a portfolio of global and local studies with varying complexity.
• Acts as an ambassador on behalf of the client within Labcorp CLS and across Labcorp business units; exemplifies the concept of Signature Client Service through outstanding, personalized customer service skills
• Ensures that all customer expectations are documented and acted upon in compliance with regulatory requirements
• Demonstrates through appropriate self organization the ability to manage conflicting priorities and to make difficult decisions
• Able to act efficiently in an environment with dynamic timelines and priorities
• Accountable for the implementation, monitoring and reporting of performance metrics
• Actively participates in Labcorp CLS development through continuous process improvement, quality and productivity
• Work with appropriate internal and external personnel to understand the culture and pipeline of assigned clients
• Demonstrates strong interpersonal and communication skills that will build strong internal and external relationships to ensure deliverables are on time and within budget
• Displays appropriate self organization and ability to manage conflicting priorities
• Participate in functional meetings (eg. CLFs) and provide input, keeping processes up to date
• Comply with CCLS Global Project Management strategy
• Support a culture of continuous improvement, quality and productivity
• Other duties as assigned Minimum Required: 5 years of clinical laboratory experience or customer service experience, preferable in pharmaceutical industry.？ Experience with multidisciplinary lab background is a plus. III.Education/Qualifications/Certifications and Licenses Minimum Required: BS degree in Biology, Chemistry or other Life Science; or Medical Technology degree.