Global Technical Service Engineer (Network Product) - GSRC

Responsibilities:

• Perform post-sales project implementation and technical support such as installing, configuring, implementing, commissioning and integration of technical solution (IP network/Optical network) to establish sustainable network infrastructure.
• Involves in analyzing network performance, resolve complex problem, and optimize architecture for IP network/Optical network.
• Performs analysis of network/system needs and evaluates network/system hardware and software requirements and capabilities and makes recommendations. Conducts network planning, network architecture design and engineering.
• Integrates and schematically depicts communication architectures, topologies, hardware, software, transmission, and signaling links and protocols into complete network configurations.
• Providing technical support to customers through remote and on-site trouble-shooting on Huawei network products.
• Support equipment health check service for software and hardware inspection if required by maintenance or professional service team.
• Carry out network design, planning, and optimization
• Provide technical solution and product training to customer when required

Requirements:

• Bachelor Degree or equivalent qualification majoring in Telecommunications, Electronics, Electrical, Computer & Software Engineering or other related fields
• With at least 1 year of working experience in networking and telecommunication, such as familiarity of telecommunication work system is an added advantage
• Excellent team spirits with outstanding communications and interpersonal skills in dealing with multiple vendors and contractors.
• Detail oriented and technical oriented, passionate in resolving challenging technical issues.
• Must be able to travel to overseas for business support.