JoulestoWatts
Global Technical Support Engineer
16 days ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹550,000 / year
Location:
Bengaluru, Karnataka, India
Work mode:
Hybrid
Published on:
7 October 2026
What they need
Key Responsibilities
Technical Support
Diagnose, troubleshoot, and resolve issues related to computer hardware, operating systems, and related peripherals.
Provide remote technical assistance through phone, email, or tickets.
Guide users with step-by-step resolutions for both basic and advanced technical concerns.
Document issues, resolutions, and escalations accurately in the ticketing system.
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