Global Technology Implementation Director

The Global Director of Technology Implementation is a strategic leader responsible for the overarching management and evolution of global HR technology initiatives within Randstad Sourceright as part of the SIMS team. Expertise in relevant technologies (VMS, ATS, CRMs) are essential. This role transcends operational management to provide visionary direction and thought leadership. You will act as the ultimate design authority, ensuring that large-scale technology deployments align with broader business strategies and deliver transformative solutions across multiple geographies. Regional and/or global travel may be required.

Strategic Implementation Management Services (SIMS) is the strategic engine responsible for architecting, building, and delivering new client programs and expansions. Our mission is to partner with clients and Randstad Enterprise from the sales process to hyper care to ensure robust execution. SIMS focuses exclusively on new business, expansions, and strategic upgrades.

key responsibilities and scope

1. Strategic Leadership & Design Authority

• Visionary Direction: Define and drive the global technology implementation strategy to meet market demands and organizational goals.
• Design Authority: Serve as the final design authority for technology workstream delivery, ensuring innovative and effective architectural solutions.
• Global Influence: Maintain an authoritative presence in global forums, influencing both internal and external stakeholders to drive organizational excellence.
• Tech SLT Contribution: Provide leadership within the Technology Enterprise Senior Leadership Team (Tech SLT) to shape long-term strategic planning.

2. Operational Excellence & Execution

• Global Project Oversight: Provide strategic oversight for technology projects, ensuring they are delivered on time, within scope, and on budget.
• High-Stakes Escalation: Act as the ultimate escalation point for global technology implementation issues.
• Governance & Compliance: Ensure all implementations adhere to global standards, best practices, and rigorous compliance requirements.
• Business Growth: Identify and realize new opportunities to drive business growth through technological innovation.

3. Team Leadership & Innovation

• Squad Alignment: Guide Senior Technology Leads and Technology Leads in managing high-performance "Technology Squads" to execute seamless enterprise-wide migrations.
• Culture of Excellence: Foster a culture of continuous improvement, innovation, and "Technical Product Ownership" within global teams.
• Talent Development: Mentor and develop a high-performing global team, ensuring professional growth and effective knowledge sharing.
• Consultative Excellence: Upskill teams in consultative communication and Solution-First methodologies to ensure every client interaction reflects executive-level trusted advisory.
• Emerging Tech: Identify and integrate emerging technologies into the strategic roadmap to maintain a competitive edge.

knowledge and competencies

• Thought Leadership: History of speaking engagements and published works in technology and professional services.
• Matrix Mastery: Demonstrated success leading cross-functional, multicultural teams in complex, high-stakes matrix environments.
• Technical Mastery: Deep understanding of technology workstream delivery and leading HR industry technologies including VMS (SAP Fieldglass, Beeline), CRM, and ATS platforms.
• Advanced University/Post Graduate Degree or equivalent intellectual capability
• Extensive global leadership experience in MSP or RPO businesses, with a proven track record in large-scale technology implementations (VMS, CRM, ATS)

To find out more please feel free to get in touch with our dedicated Talent Acquisition Partner at [email protected]

We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team.

Randstad Enterprise Solutions

Randstad Enterprise Solutions — including Randstad Sourceright, Global Enterprise Strategic Accounts Team and Randstad RiseSmart — provides solutions and expertise that help enterprise clients position for growth, execute on strategy and improve business agility. Working across the broad spectrum of Randstad Enterprise Solutions, the collective experience of the teams encompasses all facets of the global talent spectrum, from the acquisition of talent to skilling and coaching to outplacement solutions. Enabled by innovative technologies, key offerings include HR and recruitment solutions, recruitment process outsourcing (RPO), managed services programs (MSP), statement of work (SOW), outplacement, skilling/coaching and total talent solutions.

together we grow . When you join Randstad, you join…

• A specialized team delivering tailored solutions for clients and talent, enabling meaningful impact.
• An equitable, inclusive culture where everyone can contribute and thrive.
• A workplace prioritizing growth and empowering teams to adapt and excel.
• A company dedicated to supporting you to perform at your best.
• A commitment to pay for performance with transparency, fairness, and competitiveness.

our purpose

Our purpose is deeply rooted in the belief that by knowing our clients and talent better than anyone else, we can make connections that change lives and transform businesses. We don’t just place people in jobs; we help create futures full of possibility — for our clients, talent, and communities.

our culture

Our culture is powered by ambition and collaboration, where everyone is driven to push boundaries and achieve success. At Randstad, we don’t settle for “good enough” — we’re committed to walking the extra mile, always striving for perfection while trusting each other to deliver results. You’ll be working in an environment that fosters both individual achievement and team success.

We want our teams and talent to reflect the rich diversity of the societies we serve. We thrive for an environment of belonging, safety and confidence. So everyone can bring their whole selves to work and flourish. Learn more about equity, diversity, inclusion and belonging at randstad here.

leadership expectations

At Randstad, leadership is our shared language. Whether you are leading a team or driving your own career, you contribute to our goal of being the world's most equitable and specialized talent company. We lead across four core pillars:

1. we set direction: it is about anticipating and making decisions that will position randstad for long term success.
2. we achieve: it is about delivering on our goals and operational excellence.
3. we care: it is about the way we collaborate and work together, creating a sustainable and healthy culture.
4. lead by example: it is about modelling the behaviors and standards we expect from others, demonstrating courage and accountability in every action.

a place for you to grow

We provide a fast-paced growth environment where your ability to adapt and contribute fuels the success of both your team and clients. We appreciate your talents and support your growth through mentorship, skill-building, and career guidance.

meaningful, competitive, and equitable rewards for your performance.

Our employment conditions reflect this:

• Competitive salary + bonus structure
• Variable pay for performance
• Option to take part in Randstad's success through our employee Share Purchase Plan
• Growth and development opportunities in a fast changing global environment
• An environment that promotes work-life balance: flexibility with intentionality
• Comprehensive medical, dental, and vision benefits, generous PTO from day one, paid parental leave, 401(k) / retirement security, and exclusive employee discount programs

If you recognize yourself in the profile above, we invite you to apply for this role. For more information you can reach out to our recruitment business partner: [email protected]

The recruitment procedure consists of a screening, assessment and at least two interviews.

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Working at Randstad is unlike working at any organization. Because at Randstad we put people at the heart of everything we do. This goes for our clients, our talent, our employees and society. We combine our passion for people with the power of today’s technologies. This helps us support people and organizations in realizing their true potential. Learn more about our mission, history and values on our website: www.randstad.com

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open indefinitely until the role is filled

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.