Globalization Tech Lead

• Okta is looking for a highly skilled Globalization Engineer to be the technical backbone of our global digital operations. You will be responsible for owning, building, and optimizing the automation and technology stack that powers our localization team
• This is a hands-on role for an experienced technical expert who is passionate about building robust, scalable systems. You will leverage your deep expertise in APIs, AI, and internationalization to solve complex technical challenges and drive efficiency
• As a subject matter expert, you will also act as a key technical consultant to internal teams, helping them prepare content for a global audience
• Build and Own the Localization Automation Framework: Design, develop, and maintain the core automation workflows for our content lifecycle using agentic workflows, Python and APIs, connecting our TMS with content sources, repositories, and other internal tools
• Spearhead AI and Technology Integration: Research, evaluate, and implement cutting-edge localization technologies, including AI/LLM-based solutions and advanced TMS features, to improve the quality, speed, and cost-effectiveness of our workflows
• Provide Technical Oversight and Systems Integrity: Act as the authority for resolving high-impact architectural failures. Conduct deep-dive root cause analysis on complex integration issues, file parsing conflicts, and system-wide bottlenecks to ensure uninterrupted uptime for the localization pipeline
• Advise on Internationalization (i18n): Consult with product and engineering teams by providing expert technical guidance, conducting i18n code audits, and defining best practices to ensure new experiences and features are architected for seamless localization
• Manage and Optimize the TMS Environment: Serve as the primary technical owner of our Translation Management Systems (e.g., XTM, Smartling), responsible for configuration, maintenance, and optimization
• Drive Early Detection (Shift-Left Strategy): Develop and deploy “self-service” tools for dev teams, such as pseudo-localization pipelines and i18n auditing, enabling them to identify and fix UI truncation, hard-coding, and concatenation issues before they reach the translation phase

Benefits

• Work from home opportunities
• Health + Wellness
• Financial Benefits
• Pay + Incentives
• Time Off
• Everyday Living
• Resources- Ability to conduct code-level i18n reviews and provide actionable feedback to developers in a way that encourages adoption of global best practices
• A systematic and analytical problem-solving mindset, with a demonstrated ability to diagnose and resolve complex technical issues independently
• Expert-level proficiency in Python and leveraging APIs to build and maintain custom automation frameworks and system integrations
• Proven, hands-on experience implementing and utilizing AI in localization workflows (e.g., custom MT pipelines, quality estimation, prompt engineering for LLMs)
• 6-8 years of experience in software or globalization engineering, with a proven track record of architecting localization solutions at scale
• Experience with enterprise CMS or MSM platforms (e.g., Adobe Experience Manager)
• Excellent organizational skills and the ability to manage and prioritize multiple technical projects simultaneously
• Deep technical understanding of the localization landscape, including TMS architecture, content parsing, and a wide variety of file formats (JSON, XML, XLIFF, properties, etc.)
• Experience with data analysis and reporting on workflow performance
• Familiarity with CI/CD pipelines, version control systems like Git and automated testing frameworks