GM Secretary

About Us

Hotel AP Premier Batam is a premier destination known for its exceptional service and facilities, catering to both business and leisure travelers. We pride ourselves on a dynamic, collaborative work environment, and we are currently looking for highly motivated talents to grow with us and be a part of our continued success.

About the Role

In this role, you will act as the vital communication bridge between the General Manager, hotel departments, and external partners. By ensuring the daily operations of the executive office run smoothly, you will enable the GM to focus on higher-level strategic initiatives. This is an excellent opportunity for a dedicated individual—including driven fresh graduates—to learn and build a solid career in the hospitality industry.

Tasks & Responsibilities

• Calendar & Guest Management: Manage the GM's meeting schedule, screen phone calls, and welcome the GM's guests (including hotel VIPs).
• Administrative & Document Control: Handle correspondence (emails and letters), prepare reports and presentations, and maintain confidential management documents.
• Internal Coordination: Act as an effective communication liaison between the GM and all Hotel Department Heads (Front Office, F&B, Housekeeping, etc.).
• Logistics & Meeting Support: Coordinate the GM's travel arrangements and accommodations, prepare meeting rooms, and take minutes of meetings.

Qualifications & Experience

• Education: Minimum Diploma (D3) or Bachelor's Degree (S1) in Secretarial Studies, Business Administration, Hospitality, or a related field. Fresh graduates are welcome to apply.
• Languages: Fluent in Bahasa, English and Mandarin to effectively manage executive correspondence and daily communication.
• Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint) and familiar with standard administrative practices.
• Personal Attributes: Excellent interpersonal skills, highly detail-oriented, able to maintain strict confidentiality, and adaptable to the fast-paced hospitality environment.