Goldsmith

What is the role?

The Oxford Dictionary defines a Goldsmith as “someone who makes objects from gold.”

At Wongs, being a Goldsmith means much more than that. It means being part of a dedicated, skilled team committed to exceptional craftsmanship, attention to detail and delivering an outstanding customer experience.

Established in Liverpool in 1979, Wongs has grown from a family-run jeweller into an award-winning independent brand, while remaining firmly rooted in the city we call home. Our workshop is at the heart of what we do, combining traditional jewellery-making skills with modern technology and techniques to create, repair and transform jewellery for our customers.

We are now looking for a talented Goldsmith to join our established Liverpool workshop and become part of the next chapter of the Wongs story.

Why Join Wongs?

At Wongs, we believe that great jewellery comes from great people. We invest in our team, our workshop and our craft, creating an environment where skilled individuals can develop, take pride in their work and produce jewellery to an exceptional standard.

Our workshop team plays a hugely important role in maintaining the reputation we have built over more than 45 years.

About the Role

We are looking for a skilled and passionate Goldsmith to join our Liverpool workshop.

Whether you are an experienced craftsperson or are earlier in your career and looking to develop your skills, we are interested in hearing from you. The role and salary will reflect your individual experience, technical ability and level of responsibility.

You will work alongside experienced and award-winning, NAJ-qualified Goldsmiths in a modern, clean and well-equipped workshop. You will be trusted to produce work to a high standard, while having the support of an experienced team around you.

Quality is at the heart of everything we do. From a simple repair to a complex bespoke piece, we expect care, precision and pride in every piece of jewellery that leaves our workshop.

Essential Skills & Qualifications

• Ability to carry out jewellery repairs to a high standard
• Strong practical and craftsmanship skills
• Good attention to detail and a commitment to quality
• Pride in your work and a genuine passion for jewellery
• Ability to work independently while contributing positively to a wider team
• Good communication skills
• Ability to manage workload and meet agreed deadlines
• 5 GCSEs Grade C (Grade 4) or equivalent, including Maths and English

Responsibilities

• Repairing and manufacturing jewellery in platinum, gold and silver
• Soldering, assembling and finishing jewellery to a high standard
• Working on a wide variety of customer repairs and jewellery projects
• Working closely with the sales team to deliver the best possible outcome for customers
• Using workshop equipment and technology safely and effectively
• Maintaining accurate organisation of work, materials and stock
• Maintaining a clean, safe and organised workshop
• Working efficiently while never compromising on quality
• Supporting continuous improvements to workshop processes and productivity
• Keeping up to date with relevant techniques, equipment and best practice

Expectations & Ways of Working

We are looking for someone who:

• Takes genuine pride in their craftsmanship
• Has excellent attention to detail
• Communicates clearly and keeps colleagues updated on progress
• Is reliable, punctual and respectful of deadlines
• Takes ownership of their work
• Is proactive and looks for ways to improve
• Works well as part of a team
• Maintains a professional, clean and organised working environment
• Understands the importance of the customer behind every piece of jewellery

Additional Details

• Position: Full-Time, Permanent
• Location: Wongs Jewellers, Liverpool
• Weekend work: Required
• Salary: Competitive, dependent on experience and skill level

Ready to craft something special with Wongs?

Join a business with more than 45 years of history in Liverpool, an award-winning team and a genuine passion for jewellery.

At Wongs, your craftsmanship doesn't just sit behind the scenes - it is an important part of the experience we create for every customer.

Join the team and help us continue to make Wongs the place where Liverpool gets engaged.

Benefits

• Company events
• Generous employee discount
• Bonus scheme
• Free uniform
• Access to Employee Assistance Programme
• Opportunities to participate in charity and volunteer events
• 28 days holiday (pro rata), increasing with service
• Health and wellbeing focus
• Family-friendly policies

Job Type: Full-time

Ability to commute/relocate:

• Liverpool L1 6DS: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Have you achieved a minimum of 5 GCSE’s Grade C (Grade 4) or equivalent, including Maths and English

Work Location: In person