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Google Serverless(Technical Support Representative)

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Onsite

Google Serverless(Technical Support Representative)

Tata Consultancy Services

Google Serverless(Technical Support Representative)

Skills

Google Cloud PlatformAWSGitHubTerraformAzure

2 months ago

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Important information


Contract type:

Permanent

Location:

Chennai, Tamil Nadu, India

Work mode:

Onsite

Published on:

11 August 2026

What they need


  • Deliver high standards of performance, stability, backward compatibility, and developer experience across the Serverless Framework and backend APIs.
  • Hands-on experience with Infrastructure-as-Code (CloudFormation, CDK, Terraform) and CI/CD pipelines (GitHub Actions or similar).
  • Strong debugging and problem-solving skills, with a focus on identifying root causes rather than just addressing symptoms.
  • Experience with services common to serverless architectures, such as API gateway
  • Experience in managing, securing, and optimizing an organization's data within cloud-based storage platforms like Google Cloud, AWS, Azure
  • Should have managed IAM (Identity and Access Management) roles and permissions for your application's service accounts and users to ensure secure and controlled access to other GCP services and resources.
  • Regularly updating and maintaining the system to ensure optimal performance and security
  • Maintaining accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps
  • Identifying, resolving technical issues, and diagnosing the root cause of technical problems
  • Providing technical assistance to users, both internal and external, through various channels
  • Communicating technical information clearly and concisely to users and stakeholders
  • Ensuring consistent and secure configurations across the cloud environment
  • Support with 24x7 operations (Rotational Shifts)
  • English language (verbal and written) Proficiency is must

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