Governance Associate

I. PURPOSE

The Governance Associate provides essential administrative and foundational support to the department and acts as the primary Document Controller. This role focuses on the structural integrity of the Integrated Management System (IMS) and the logistical coordination of all governance forums. The Associate ensures that the group’s repository is up-to-date, version control is strictly maintained, and all stakeholder sessions are organized efficiently. As directed by the Governance Manager, they support the department’s technical writing requirements by maintaining standard templates and assisting in the basic drafting and updates of assigned documentation.

• Execution Governance, Planning Frameworks, and Business Rhythm

o Own the logistical requirements for review forums and business planning sessions, including calendar management, venue/link coordination, and the timely distribution of agendas.

• Governance Frameworks, Policy Stewardship, and Affiliate Support

o Act as the Lead Document Controller; manage the end-to-end lifecycle of corporate documents, including registration, versioning, distribution, and archival.

o Perform technical writing assignments as directed by the Governance Manager.

o Provide logistical support for internal and external audits, coordinating schedules and evidence organization.

o Monitor correction and corrective actions in Eramba, sending follow-up reminders to action owners.

• Risk Management and Organizational Resilience

o Use Eramba to manage data entry for the risk register.

o Assist in the logistical preparation for risk workshops and BCP drills.

• Performance Insight and Executive Reporting

o Primary data entry owner for Eramba.

o Ensure accuracy of performance metrics and generate standard status reports/dashboards based on pre-defined templates.

• Resource Management

o Manage the department’s repositories, master document lists, and templates to ensure daily operational efficiency.

II. QUALIFICATIONS

A. Minimum Education

1. Bachelor’s degree in Business Management, IT, Technical Communication, Industrial Engineering, or related field.

B. Minimum Experience/Training

1. Fresh graduates may be considered. Prior experience or internship exposure in administrative support, compliance, quality assurance, document control, or a related function is an advantage.Proficient in using document management systems, Microsoft Office Suite, and collaborative tools

2. Proficient in using document management systems, Microsoft Office Suite, and collaborative tools.

C. Competency

1. Demonstrates unwavering integrity, professionalism, and the highest level of discretion when dealing with confidential corporate, audit, and personnel data.

2. High commitment to detail and ensuring data accuracy in records and documentation.

3. Clear, professional written and verbal communication skills for coordination with stakeholders.

4. Self-starter with a proactive approach to identifying and solving administrative issues.

5. Ability to follow style guides, proofread for grammar, and ensure consistent document formatting and branding.

6. Excellent planning and organizational abilities, with the capacity to coordinate multiple calendars and meeting requirements simultaneously.

7. Ability to assist in the drafting of procedural or technical documents.

III. WORKING CONDITIONS

• Primarily office-based.