Governance Manager

Role & responsibilities

• Industry certification in one or more of the following: ISO, PMI, CCSA, CISA, CA, CCSP, ISC, ITIL, etc.

In-depth knowledge and expertise of the BFSI sector operations, including IT practices.

Specific expertise should include:

1. A strong understanding of Access Management, Operational risk and Resilience, Business Process improvement methods as well as risk related control frameworks and practices (COCO, COSO, ISO, ITIL, CMM, COBIT, etc.)
2. Corporate Policies and Standards of company and its operating subsidiaries
3. Solid knowledge of IT and Operations Audit methodology

Job Purpose:

• IT audit facilitation and compliance support
• Vendor risk assessment and third-party evaluation
• Business continuity and disaster recovery management
• User access provisioning and periodic reviews
• Management of employee-facing applications

Leadership competencies:-

• Stakeholder management and coordination
• Strong communication and articulation skills
• Exposure to IT governance and compliance
• Proven team-building capabilities
• Adoption of innovative and emerging technologies
• Ability to handle projects independently

Specialized job competencies:

• Managed IT governance, compliance, and regulatory frameworks
• Acted as IT Audit & GRC SPOC; coordinated audits and ensured closure
• Oversaw risk assessments, vendor risk, and policy adherence
• Led ITIL processes (change, release, incident, patch, capacity management)
• Managed User Access Management and enterprise access reviews
• Coordinated Business Continuity and BCMS activities
• Published KPI dashboards, MIS, and governance reports
• Defined SOPs, workflows, and supported process automation
• Industry certification in one or more of the following: ISO, PMI, CCSA, CISA, CA, CCSP, ISC, ITIL, etc.
• Exposure to BFSI domain knowledge and having worked in conglomerate governed by multiple regulators.