GP Medical Receptionist

Greet patients and visitors warmly, manage check-ins, and maintain a calm, welcoming waiting room.

Answer multi-line phones, book and manage doctors schedules, and direct urgent or clinical queries to nursing and medical staff.

Process EFTPOS payments, process mixed-billing or private fees, and submit claims through Medicare/ DVA Online.

Create and update patient demographic files, scan specialist referrals, test results, and handle correspondence with strict confidentiality.

appointment reminders, manage recall/reminder lists for preventative health, and handle general inquiries regarding practice fees and policies.

Keep waiting room tidy and clean.

Key Skills and Requirements:

Strict adherence to patient privacy laws and handling sensitive medical information with

professionalism.

Clear, empathetic, verbal and written communication with diverse patients and medical staff.

Experience with practice management software , Best Practice and Microsoft Office systems.

Pay: From $31.00 per hour

Expected hours: 24.0 per week

Work Location: In person