GP Receptionist

We would like to offer the opportunity of a temp to perm Receptionist role in our busy growing Practice.

Our Receptionists play a vital role in supporting our Clinicians and Patients during our Practice opening hours of 7am - 7pm.

As a Receptionist you will deliver an incredible Customer Service to all who enters the Practice.

You will build a rapport with the patients, establish their needs quickly in order to efficiently meet their requirements.

Role:

· Follow procedures to make sure the right information is getting to the right people

· Accurately record calls, obtaining clear concise messages to relay and book into the screens

· Rotate from patient facing front desk shift to call handler and admin shift

· Obtain information via forms, email requests, making sure all information is accurate before passing on

· Manage Patient and Reception waiting area

· Assist patients to move to our online services

· Action tasks and workflow

· Liaise and support all Clinicians, Admin and Medicine team

Experience and requirements:

· Preferred office experience /customer service / NHS experience – not essential

· Accuracy with form filling and following procedures.

· Excellent communication skills both written and verbal

· IT literate

· Being professional at all times

· Adhere to confidentiality policies

· Previous use of EMIS would be beneficial

· Must be a Team Player

· Pro Active and Enthusiastic

Training will be given.

Reception hours are 7am - 7pm Monday to Friday, shifts are based across these hours.

We are looking to recruit for 15-20 hours, one of the shifts will be a Monday morning and the other 2 shifts will be a Friday morning and Friday afternoon. With a potential 4th shift.

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To apply, please send your CV for immediate consideration. Due to the high response of applications we may not be able to respond to every applicant individually.

Please do not contact the surgery directly regarding this position.

Job Type: Part-time

Pay: £10.00-£12.71 per hour

Benefits:

• Company events
• Company pension
• Employee discount
• On-site parking
• Store discount

Schedule:

• Day shift
• Monday to Friday

Pay: £10.85-£12.71 per hour

Expected hours: 15.0 – 20.0 per week

Benefits:

• Company pension
• Employee discount
• Free flu jabs
• Free parking
• Health & wellbeing programme
• On-site parking

Work Location: In person