GP Receptionist/Administrator

Overview

Join our dynamic healthcare team as a GP Receptionist/Administrator, where your energetic and organized approach will be vital in creating a welcoming environment for patients and supporting the smooth operation of our medical practice. This role offers an exciting opportunity to be the friendly face and efficient coordinator that keeps everything running seamlessly. Your positive attitude and attention to detail will contribute directly to delivering exceptional patient experiences and maintaining effective administrative workflows.

Responsibilities

• Greet patients warmly, ensuring they feel comfortable and valued from the moment they arrive
• Manage appointment scheduling efficiently, balancing patient needs with provider availability
• Answer incoming calls promptly, providing clear information and directing inquiries appropriately
• Handle patient check-ins, registration, and updating of medical records with accuracy and confidentiality
• Support clinical staff by managing correspondence, filing, and other administrative tasks as needed
• Maintain a tidy, organized reception area that reflects professionalism and approachability
• Assist with general administrative duties such as data entry, faxing, photocopying, and managing incoming mail

Requirements

• MINIMUM 2 YEAR GP RECEPTIONIST experience with a focus on customer service or reception duties in a healthcare setting preferred - DEAL BREAKER
• EMIS WEB EXPERIENCE AND UNDERSTANDING
• Strong administrative skills with excellent attention to detail and organizational abilities
• Ability to handle multiple tasks efficiently while maintaining a positive attitude under pressure
• Excellent communication skills, both verbal and written, to interact effectively with patients and team members
• Proficiency in using office software such as Microsoft Office Suite or equivalent tools
• A professional demeanor combined with a friendly, approachable manner that fosters trust and comfort among patients

This role is ideal for motivated individuals eager to contribute to a supportive healthcare environment. We value energetic team players who are committed to delivering outstanding service while ensuring the practice operates smoothly. Join us to make a meaningful difference in patients’ lives through your proactive support and administrative expertise!

Pay: From £12.71 per hour

Expected hours: 28.0 per week

Benefits:

• Free parking
• On-site parking

Work Location: In person