GP Receptionist/Administrator

Job Summary

We are seeking a proactive and friendly GP Receptionist/Administrator to join our healthcare team. In this vital role, you will be the first point of contact for patients and visitors, ensuring a warm, welcoming environment while efficiently managing administrative tasks. Your enthusiasm and organizational skills will help streamline daily operations, support clinical staff, and enhance patient experience. This position offers an exciting opportunity to be part of a dynamic healthcare setting where your contribution makes a real difference in people’s lives.

The job role will be 20 hours per week, Monday, Wednesday, Thursday 8.30-1.30 and Friday 1-6pm with flexibility to cover staff holiday/sickness.

Responsibilities

• Greet patients and visitors with a positive attitude, creating a friendly and professional first impression
• Manage appointment scheduling, cancellations, and signposting
• Answer incoming calls promptly, directing inquiries or taking messages accurately
• Maintain accurate patient records and update information in the practice management system
• Handle administrative duties such as filing, data entry, and processing correspondence
• Support clinical staff with administrative tasks including preparing paperwork and managing supplies
• Ensure the reception area remains tidy, organized, and welcoming at all times

Experience

• Previous office experience demonstrating strong organizational skills and professionalism
• Administrative experience within a healthcare or medical environment is highly desirable
• Excellent communication skills with the ability to interact confidently with patients and team members
• Proficiency in using office software and practice management systems
• Ability to multitask efficiently in a fast-paced setting while maintaining attention to detail

Join us in delivering exceptional patient care through efficient administration and warm customer service. Your energy, dedication, and organizational talent will help create a smooth-running practice where patients feel valued and supported every step of the way.

Pay: £13.20-£13.71 per hour

Expected hours: 20.0 per week

Benefits:

• Company pension
• Free parking
• On-site parking

Work Location: In person