Graduate Analyst, IFM (UAE National)

Key Responsibilities

Data Analysis and Reporting

• Support the IFM team in collecting, analyzing, and reporting facility performance data.
• Prepare regular reports on key performance indicators (KPIs), service level agreements (SLAs), and operational metrics.
• Assist in developing dashboards and visualization tools to communicate performance to stakeholders.

Operational Support

• Contribute to day-to-day facility operations by coordinating with service providers, tracking work orders, and ensuring timely resolution of facility issues.
• Support the management of maintenance schedules, inspections, and compliance activities across managed properties.

Financial Analysis

• Assist in budget preparation, cost tracking, and financial analysis for facility management contracts.
• Support invoice verification, expense reporting, and identification of cost optimization opportunities.

Client Service

• Participate in client meetings and presentations.
• Respond to client inquiries and contribute to service delivery excellence.
• Help maintain strong client relationships through responsive, professional communication.

Process Improvement

• Identify opportunities to enhance operational efficiency and service quality.
• Support implementation of best practices and standard operating procedures.
• Contribute to continuous improvement initiatives across the IFM portfolio.

Technology and Systems

• Utilize facility management software systems (CAFM/CMMS) to track assets, manage work orders, and generate reports.
• Support digital transformation initiatives and technology adoption within the team.

What We Offer

Career Development

• Structured graduate development program with mentorship from experienced professionals.
• Exposure to diverse facility management projects and client portfolios.
• Training opportunities and professional development pathways.
• Clear career progression within JLL's global organization.

Work Environment

• Dynamic, collaborative team culture.
• Exposure to world-class clients and landmark properties in Dubai.
• Opportunity to work with cutting-edge facility management technologies and practices.

Benefits Package

• Competitive salary commensurate with qualifications.
• Comprehensive benefits package including health insurance.
• Annual leave and other benefits in accordance with UAE labor law.

Location: On-site Dubai, ARE

Desired Candidate Profile

Qualifications and Requirements

• Education Bachelor's degree in Business Administration,Facilities Management, Real Estate, or related field.
• Recent graduates (within the last 2 years) are encouraged to apply.

Skills and Competencies

• Strong analytical skills with proficiency in Microsoft Excel, PowerPoint, and Word.
• Excellent communication skills in English (both written and verbal); Arabic language skills are advantageous.
• Ability to work collaboratively in team environments while managing multiple priorities.
• Detail-oriented with strong organizational and time management capabilities.
• Problem-solving mindset with eagerness to learn and develop professionally.

Personal Attributes

• Professional demeanor with client-focused attitude.
• Adaptable and comfortable working in a multicultural environment.
• Self-motivated with ability to work independently when required.
• Enthusiastic about commercial real estate and facility management industry.