Graduate Technical Specialist

Job Title: Graduate Technical Specialist
Location: Swavesey, Cambridge
Type: Permanent, Full-time 35 hours per week (Office-Based)
Salary: £30,000

Job Summary

The Graduate Technical Specialist will participate in a structured development programme designed to provide practical experience across manufacturing, laboratory testing and customer service functions. The role will develop a broad understanding of the design, manufacture, operation and support of the company's industrial inkjet printing systems.

The successful candidate will complete a series of departmental placements before progressing into a permanent role within the business.

Key Responsibilities

Production & Materials Control (4 Months)

• Gain an understanding of manufacturing processes and production workflows.
• Assist with the assembly and testing of production equipment.
• Support materials planning, inventory control and stock accuracy.
• Learn production documentation and engineering change procedures.
• Observe and contribute to continuous improvement activities.
• Develop an understanding of product structure and manufacturing methods.

Ink Laboratory, Samples & RMA (12 Months)

• Assist in the testing and evaluation of inks and print performance.
• Prepare customer print samples and record test results.
• Support investigations into product quality and performance issues.
• Assist with Returned Materials Authorisation (RMA) inspections and reporting.
• Participate in fault investigation and root cause analysis.
• Maintain accurate laboratory records and technical documentation.
• Work closely with Engineering, Quality and Production departments.

Service Department (8 Months)

• Assist with the diagnosis and repair of industrial inkjet printers.
• Support equipment installation, commissioning and servicing activities.
• Provide technical support to customers under the guidance of experienced engineers.
• Prepare service reports and maintain accurate maintenance records.
• Assist in identifying recurring product issues and recommend improvements.
• Develop competence in mechanical, electrical and electronic fault finding.
• Ensure work is completed in accordance with company quality and safety procedures.

Other Responsibilities

• Follow all Health & Safety policies and procedures.
• Maintain high standards of quality and professionalism.
• Work collaboratively with colleagues across all departments.
• Complete training activities as required.
• Contribute to continuous improvement initiatives.
• Undertake other reasonable duties appropriate to the role.

Compulsory Skills/Education/Experience

• Degree in Physics, Electrical Engineering or Electronic Engineering.
• Strong analytical and problem-solving skills.
• Good communication skills, both written and verbal.
• Ability to work effectively within a team.
• Good organisational skills and attention to detail.
• Competent in Microsoft Office applications.
• A practical and methodical approach to engineering.
• Enthusiastic and eager to learn.
• Self-motivated with a proactive approach.
• Adaptable and willing to work across different departments.
• Curious with a desire to understand how a products works.
• Professional when interacting with colleagues and customers.

Desirable Skills/Education/Experience

• Knowledge of manufacturing or production environments.
• Experience with laboratory testing or technical investigations.
• Basic understanding of electrical and mechanical systems.
• Familiarity with CAD software or engineering drawings.
• Experience of data analysis and technical reporting.

About Us

Industrial Inkjet Ltd is a world leader in industrial inkjet technology. A company with global expertise in design, manufacture, sales, and servicing of inkjet printing solutions used in a wide range of markets, including security, labels and packaging printing, electronics, and décor applications. The official sales and technical support centre for Konica Minolta industrial inkjet outside of Asia. We invest in training and support for our staff to ensure they thrive while providing a challenging and rewarding environment.

When you work for Industrial Inkjet, you receive more than just a salary:-

35 Hour Working Week.
25 days paid annual leave plus the 8 Bank Holidays (pro-rata for part time employees).
A one-off reward of 1 week additional paid annual leave every 5 years of service.
Birthday Leave.*
Discretionary annual bonus*
Company Pension 9% (5% employee, 4% employer).*
Option to join WPA Private Healthcare or Westfield Cash Plan.*
Employee Volunteer Day.*
IIJ Above and Beyond employee monthly award programme.*
Company paid sick leave.*
Enhanced Maternity and Paternity Pay.
Car Scheme.*
Cycle To Work Scheme.*
Ongoing performance management with regular 1-2-1 reviews.
Training and development.
Professional memberships.*
Various social events and competitions.

• after probation period has been completed

Thank you for viewing this vacancy and we look forward to receiving your CV.

The application process will be in three stages to support shortlisting candidates:-

• online assessment
• first interview
• second interview and presentation