Graduate Trainee

Role & responsibilities

• Review and process insurance claims in compliance with company policies and client requirements.
• Translate and interpret English documents related to claims.
• Verify claim details, supporting documents, and customer information.
• Communicate with German-speaking clients or teams (via email/chat/call) for clarifications.
• Update claim status accurately in the internal system.
• Maintain data confidentiality and adhere to quality and turnaround standards.
• Support process improvement initiatives within the claims team.

Required Skills:

• Good communication skills in English.
• Strong attention to detail and analytical thinking.
• Basic computer literacy (MS Office, data entry tools).
• Ability to work in a fast-paced and team-oriented environment.