Graphic Designer & Content Creator (Internship)

About Cetakshop

Cetakshop is a custom printing and merchandise company serving businesses across Malaysia and Singapore. We print custom apparel (t-shirts, polo tees, corporate uniforms, jackets), business essentials (namecards, letterheads, flyers, bill books), and produce awards and trophies.

We need a designer who understands that a beautiful mockup means nothing if the print file isn't production-ready. And if you can also shoot and edit a 30-second product video for TikTok, even better.

Why This Role Exists

We're bringing design and content creation in-house so you can work directly with customers — taking briefs, presenting mockups, getting sign-off, and preparing print-ready files. On top of print design, we're building our social media presence and need someone to create engaging visual content (photos and short-form videos) that showcases our products and production process. You're not just a designer here — you're our creative engine.

What You'll Do

Design & Print Production (40% of your time)

• Create t-shirt mockups, corporate uniform designs, and print layouts based on customer requirements

• Prepare print-ready files — correct colour mode, bleed, resolution (300 DPI minimum), correct format for each production method

• Work across multiple print methods: screen printing, DTG, heat transfer, sublimation, embroidery, digital and offset press

• Design business stationery: namecards, letterheads, bill books, flyers, envelopes, stickers

• Create trophy and award artwork and engraving files

Content Creation — Photo & Video (25% of your time)

• Shoot product photos for social media, website, and future e-commerce listings

• Create short-form video content for TikTok, Instagram Reels, and Facebook — product showcases, behind-the-scenes production, before/after prints, customer order reveals

• Edit videos using CapCut, Premiere Pro, DaVinci Resolve, or similar tools

• Own the visual style and content calendar for Cetakshop's social media — you decide what gets created and when

• Hand finished content to the Operations & Sales Executive for publishing

Customer-Facing Design Work (20% of your time)

• Talk directly to customers — take their brief, understand what they want, present mockup options

• Handle design revisions efficiently — guide customers toward decisions, not endless rounds of changes

• Give design advice when customers are unsure (fonts, colours, placement)

• Work with our Operations & Sales Executive to make sure designs match what was quoted

Marketing Design (15% of your time)

• Create ad creatives for Facebook and Instagram campaigns (detailed briefs provided)

• Design social media post graphics, stories, and carousels

• Update website content — product images, banners, promo pages

• Create brochures, catalogues, and marketing collaterals

Must-Have Requirements

• Currently pursuing or recently completed Diploma/Degree in Graphic Design, Multimedia, Visual Communications, Creative Media or related field

• Portfolio showing design work — print design, digital content, or both

• Proficient in Adobe Illustrator and Adobe Photoshop

• Understands prepress fundamentals — CMYK vs RGB, bleed, resolution, file formats for different print methods

• Able to shoot and edit short-form video content (even using a smartphone + CapCut is fine — we care about the output, not the tools)

• Can communicate in English and Bahasa Malaysia (you'll talk to customers directly)

• Attention to detail — a typo or wrong colour mode or missing bleed costs real money in reprints

• Malaysian citizen

Good-to-Have

• Experience creating content for TikTok, Instagram Reels, or YouTube Shorts — show us your work or personal account

• Video editing skills in Premiere Pro, DaVinci Resolve, or After Effects

• Figma experience (for occasional UI/UX work on a sister product)

• Adobe InDesign (for multi-page documents and catalogues)

• Basic photography skills — product photography, flat lays, lifestyle shots

• WordPress CMS familiarity

• Own transport

What You'll Gain

• Real-world print production experience across 6+ printing methods — rare for an internship

• Content creation portfolio with real business results — not just student projects

• Client-facing design experience — you'll learn to manage expectations, not just make art

• Marketing design measured by actual business results (return on ad spend), not just likes

• A diverse portfolio when you leave: print production, video content, digital marketing, social media

• Your internship is supported by the TalentCorp LiKES government grant programme

No portfolio = no interview. We want to see your work, not just your degree.

We review applications within 3 working days. Shortlisted candidates will be given a short design test during the interview.