Graphic Designer

Hospital Communications and Executive Secretariat Support Services Walter Reed National Military Medical Center Bethesda Maryland This Position Is Contingent Upon Contract Award Position Details

• Customer: Defense Health Agency (DHA).
• Work Location: Walter Reed National Military Medical Center, 8901 Rockville Pike, Bethesda, MD 20889.
• Number of Positions: Two full-time positions (2.0 FTEs; 3,824 productive hours per contract year in total).
• Type of Employment: Full-time.
• Estimated Total Compensation: $33.41 per hour.
• Working Hours: Monday through Friday, excluding federal holidays and Government-directed facility closures. The exact daily shift is not specified. Occasional support may be required outside normal duty hours for contingency activations or exercises.
• Work Arrangement: On-site at Walter Reed National Military Medical Center. Remote or telework authorization is not specified.
• Period of Performance: Base period from December 1, 2026 through November 30, 2027, followed by two potential one-year option periods through November 30, 2029.
• Security and Access: All work is unclassified. Employment is contingent upon a favorable Tier II non-critical sensitive background investigation, completion of the applicable SF-85 or SF-86 process, Common Access Card eligibility, identity verification, a nondisclosure agreement, security and HIPAA training, network-access approval, and all DHA and facility onboarding requirements.
• Travel: No routine travel requirement or separate travel line item is specified.

Summary Of Services The Graphic Designer will serve as a primary visual storyteller for Walter Reed National Military Medical Center, translating complex medical, military, scientific, and command information into clear, compelling visual communications. The role manages design projects from concept through approval and final production while protecting patient information and maintaining established brand standards.

Mandatory Qualifications

• Must have a bachelor's degree in Graphic Design, Visual Arts, Communications, or a related field.
• Must have at least five years of professional graphic-design experience and a portfolio demonstrating branding, print and digital layout, and data-visualization expertise.
• Must demonstrate mastery of Adobe Creative Suite, including InDesign, Illustrator, and Photoshop, and familiarity with prepress and digital-file preparation.
• Must have experience in healthcare communications, military public affairs, or a similar regulated, high-visibility environment.
• Must understand and rigorously apply HIPAA and Protected Health Information requirements in all visual products.
• Must demonstrate project-management skills and the ability to manage concurrent projects, prioritize work, coordinate reviews, and meet firm deadlines.
• Experience with video editing and motion-graphics software, including Adobe Premiere Pro or After Effects, is strongly preferred.
• Must satisfy all Tier II background, CAC, training, NDA, network-access, onboarding, and facility-access requirements.

Duties And Responsibilities

• Lead the design and production of command-level publications, public-health campaigns, patient-education materials, environmental graphics, digital signage, social-media content, and other assigned visual products.
• Translate complex medical and scientific concepts into accessible infographics, visual aids, and communications for patients, families, staff, and senior military leadership.
• Manage the full lifecycle of graphic-design requests, including requirements gathering, concept development, timelines, production calendars, revisions, approvals, and final delivery.
• Apply WRNMMC, DHA, and applicable military brand standards consistently across print, digital, environmental, and social-media products.
• Create and edit photographic and video assets and integrate them into coordinated multimedia communication products.
• Collaborate with writers, editors, videographers, public affairs personnel, subject matter experts, and leadership to develop cohesive visual strategies.
• Support major hospital events, strategic initiatives, public-health messaging, and crisis-communications requirements.
• Prepare files for print and digital publication, verify production specifications, and coordinate with internal or external production resources as authorized.
• Protect HIPAA-regulated information, PHI, PII, and other sensitive information throughout the design, review, storage, and release process.
• Present concepts and completed products for stakeholder and leadership review and manage required revisions through final approval.
• Complete required orientation, annual training, security awareness, HIPAA training, and other Government-directed training and comply with all WRNMMC and DHA policies and procedures.
• Duties and responsibilities are subject to change if work schedules, locations, and/or priorities change based on Government or program needs.

Required Candidate Submission Documents

• Current resume documenting at least five years of qualifying graphic-design experience.
• Portfolio demonstrating branding, print and digital layout, data visualization, and other relevant visual-communication work.
• Copy of the required bachelor's degree or supporting education documentation.
• Any background, identification, security, HIPAA, training, NDA, CAC, network-access, or onboarding documents requested by Fidelity Partners or the Government/client.

About Us Fidelity Partners is an Inc. 5000 USA company that provides medical, technical, logistical, and administrative services to the federal government and commercial clients across the country. Fidelity offers competitive salaries and benefits packages.

Qualified applicants are encouraged to learn more about us at www.fidelitypartners.org, call us at (210) 822-4005, or visit our careers page to join our team.

Fidelity Partners provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other status protected in accordance with applicable federal, state, and local laws (EOE).